Product Manager - Documentation (West Coast -PST) New ...

Remote (West Coast - PST)Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company focused on ensuring patients receive safe and effective treatments tailored to their needs.Arine combines data science, machine learning, AI, and clinical expertise to deliver a patient-centric view to medication management and to develop personalized care plans at scale for patients and their care teams.Arine is committed to improving the lives and health of complex patients who impact healthcare costs. We deliver recommendations and facilitate clinical interventions that lead to measurable health improvements for patients and cost savings for customers.About the RoleArine is looking for a Product Manager to lead the development of our letter management platform, joining a team of diverse software and clinical professionals. This role will directly influence product strategy, design, and processes that drive our core enterprise solutions, with a focus on automating patient and provider letters across a broad client base and programs.You will report to the product team and contribute to shaping product strategy, design, and processes for the core platform. You will be responsible for building a near-term process to triage letter customization requests from clients and, in the long term, own the letter management platform to deliver efficiency and productivity gains for internal stakeholders and customers. You will improve flexibility, reliability, and efficiency in the letter generation and delivery processes, elevating user satisfaction for customers and Arine customer success teams.What you'll be DoingMastering and Optimizing Letter Workflows: Understand, map, and continuously improve end-to-end letter generation and delivery flows. Identify bottlenecks, drive initiatives to streamline processes, and reduce execution time through automation and configuration tooling.Driving User Satisfaction: Gather user feedback, analyze usage data, and collaborate with clinical and technical teams to ensure letter workflows are intuitive, efficient, and configurable to meet client needs. Improve satisfaction and efficiency for internal teams and clients.Supporting Product Direction: Contribute to translating Arine's strategic vision into a cohesive product roadmap, with a focus on letter management efficiency, automation, and configurability.Collaborating with Clinical Experts: Work with client support to ensure letter content and workflow improvements enhance efficiency and responsiveness while controlling development costs.Prioritizing Features: Use data-driven insights and market analysis to prioritize features that drive letter management efficiency and value for users, aligning with product KPIs.Defining Requirements: Synthesize client and user needs into clear, actionable requirements for engineering to deliver high-impact letter automation and management solutions.Balancing Tradeoffs: Help balance features, schedules, and resources to achieve business goals while optimizing letter management.Our Ideal Candidate3+ years in product management or related roles, preferably with experience in workflow automation or content management platforms within healthcare software.Workflow Mastery: Demonstrated ability to analyze, design, and optimize complex workflows, driving measurable improvements in efficiency and client satisfaction, particularly in document or letter generation.Healthcare Knowledge: Understanding of the U.S. healthcare ecosystem, especially regarding patient and provider communication.Technical Acumen: Comfortable with technology, development processes, and product strategy, with an understanding of scalable platform solutions.Analytical & Communication Skills: Strong analytical, organizational, and communication skills, with experience presenting to technical and business stakeholders.Customer Empathy: Eagerness to understand user challenges and deliver solutions that make their work easier and more impactful.Self-Starter: Proven ability to work independently in fast-paced environments.Nice to HavesExperience in software product management and clinical pharmacy applicationsSkills in interface and user experience designUnderstanding of AI/ML concepts and applicationsStartup experienceTravel and Remote InformationTravel up to 10%Remote work requirements: established private work area and stable high-speed internetJoining Arine offers a dynamic role and opportunities to contribute to the company's growth and shape its future. You will collaborate with Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.The posted salary range for this position is $120,000–$140,000 per year and may vary based on experience, job level, location, and other factors. This reflects base pay only and does not include other compensation components.Job RequirementsAbility to pass a background checkMust live in and be eligible to work in the United StatesInformation Security Roles and Responsibilities: All staff are expected to participate in Arine's Information Security Management Program and undergo periodic training on information security awareness and HIPAA guidelines. Each user must complete required trainings before access is granted for their role.Arine is an equal opportunity employer. We are committed to a diverse and inclusive workplace and do not discriminate based on race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Hiring decisions are based on qualifications, merit, and business needs. #J-18808-Ljbffr

Created: 2025-09-25