Principal Sales Architect

Overview Position Title: Principal Sales Architect Company Summary: For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work. About The Role: As a Principal Sales Architect at Crown Castle, you will play a crucial role in supporting our sales team to drive revenue growth and provide innovative Managed Solutions network designs to our clients. This position is ideal for individuals who are technically adept, customer-focused, and eager to contribute to the success of one of the industry/'s leading providers of shared communications infrastructure. In this role you will support Managed Services Solutions Architecture as part of the pre-sales process, providing technical expertise, cost estimates and engaging cross-functional teammates for design support. Responsibilities Act as the technical lead in customer meetings to determine technical requirements, provide technical insights, and answer technical questions to build trust and rapport. Serve as a subject-matter expert on one or more technologies within managed services. SD-WAN: Deep knowledge of networking concepts, routing protocols, WAN optimization, and virtualization. SASE: Familiarity with security protocols, IP filtering, zero-trust architecture, firewall rules, and identity management. DDoS: Understanding of DDoS solutions, competitive advantages, and positioning. Cloud: Knowledge of cloud-native architecture, multi-cloud designs, cloud router, edge cloud strategies, and CSP specific limitations/restrictions. Cyber Defense: Familiarity with SOCaaS, EDR, XDR, MDR, Cyber Risk Intelligence, Penetration Testing. Conduct formal and informal technical training sessions for Sales Engineering and Sales teammates. Work cross-functionally with Network Engineering, Network Architecture and Product teams to develop and validate Managed Solutions designs in accordance with Crown Castle capabilities. Design viable data network solutions for customer applications with alternatives based on customer-specific technical and financial parameters (may include preparation of network topologies, network drawings, and technical specifications, and assisting Sales with pricing). Review and validate Managed Solutions service orders before submission for implementation; participate in service order kickoff meetings to ensure smooth service implementation. Prepare Project Delivery teams to execute on sold orders and provide technical support with Project Delivery, Provisioning and the NOC on issues affecting customer service delivery and experience. Collaborate with project management during the implementation process to coordinate the technical aspects of infrastructure implementation and ensure a smooth transition from sales to execution teams. Continuous learning: participate in training and development opportunities to expand technical knowledge and stay current with industry best practices (industry certifications, peer-to-peer training, eLearning). Act as liaison to Product Management as both a technology expert and the voice of the customer. Performs other support duties as assigned. Education And Experience Bachelor's Degree in Arts/Science (BA/BS) in Cybersecurity Information Technology or other relevant Engineering degrees. 10+ years of experience in technical pre-sales or network engineering roles, such as Sales Engineer or Solutions Architecture or Network Engineer. Licenses and Certifications Professional-level technical certification relevant to area of expertise, such as: CompTIA Security+, CCNP, CCIE, JNCIP, JNCIE, CISSP, CISM, Versa Certified SD-WAN Specialist. Work Experience Must have proven experience in customer-facing technical sales. Must have experience with LAN/WAN configuration and/or implementation. Experience and expert knowledge of the OSI model and technologies at each layer, especially L2-L3. Must have experience designing & selling cyber security or SDWAN solutions. Experience with computer software programs such as Microsoft Office including Excel & Visio. Experience in the telecommunications industry is preferred. Where You Will Work Remote: This is a remote role with the expectation of on-site/in-person collaboration with teammates and stakeholders for moments that matter and may require some travel as needed. Sales must be located in a commutable distance to and may also require up to travel regionally or nationally as needed. Company Benefits At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life. Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents). Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program. New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Tuition reimbursement up to $5,250 per year of eligible tuition and fees. Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns. Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate. Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service). 10 company holidays plus 2 floating holidays. All offices provide free beverages and snacks. Compensation The salary range offered for this position is $144,600 - $198,800 annually. A candidate/'s offer is determined by various factors including but not limited to depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Additional Information Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled. 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Created: 2025-09-25