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Assistant Marketing Communications Manager

Fairmont Singapore & Swissôtel The Stamford - Stamford, CT

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Job Description

HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.The Assistant Marketing Communications Manager will be responsible for developing and leading communications strategies to promote and drive sales of Fairmont Singapore and Swissôtel The Stamford hotels – Rooms, Spa, Weddings, MICE (Meetings, Incentives, Conventions & Exhibitions), F&B (Food & Beverage), including supporting internal communications and projects for internal stakeholders (engineering, HR, housekeeping, etc), while keeping in line with brand standards, guidelines and objectives.This will involve proactively initiating communications campaigns, consistently evaluating and optimizing existing communications across all mediums to ensure the right tonality and messaging, making sure the relevant channels are used to target local and international target audience, analyzing market trends and collaborating with cross-functional teams to achieve communication objectives.This role will support and report to the Director of Marketing Communications., including overseeing/mentoring the Coordinator of Marketing Communications.DUTIES AND RESPONSIBILITIESCOMMUNICATIONS & MEDIA PLANFormulate communications and media calendar for assigned revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teamsResponsible for consistently creating positive and relevant news to drive PR value from earned local and global channelsWork to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assetsDirect the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention centre, dining outlets, and spa, ensuring it resonates with our target audience.Lead submissions for targeted awards by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenueSource and collaborate with relevant partners and suppliers to create unique guest experiences and eventsCAMPAIGN & EVENT MANAGEMENTConceptualise, plan and lead communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and salesHost and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomesDrive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targetsMonitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategiesMARKET RESEARCH & ANALYSISConduct market research to identify consumer preferences, market trends, and competitive landscapesAnalyse data from various platforms to provide informed proposal to meet commercial and business goalsReview competitors to create in-depth communications strategies to promote all products and servicePARTNER & INDUSTRY ENGAGEMENTProactively initiate partnerships drive business synergy and reduce costsHost prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborationsSeek relevant brands for co-branded guest experiencesManage agencies, vendors and partnersBUDGETINGMonitor and maintain budget for dedicated communications campaigns, ensuring forecast accuracyResponsible to gathering scope and costs for budgeted items related to marketing communicationsManage and allocate the communications budget effectively to achieve desired results and a strong return on investmentPlan and prepare for annual budget submission and presentationJob Requirements:We’re seeking a dynamic marketing professional with 5–7 years’ experience in marketing and public relations within travel, hospitality, agency, or marketing roles. The ideal candidate holds a Degree/Diploma in Hospitality, Tourism, or Marketing, with excellent English communication skills (a second language is a plus).Key strengths include:Strong knowledge of hospitality marketing and emerging trendsProven expertise in media relations, press releases, and influencer engagementAnalytical, data-driven, and creative mindsetAbility to build networks with top brands and publications (Forbes, Conde Nast, Michelin, etc.)Team player with leadership potential, adaptable in a fast-paced environmentWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSIf you feel you are ready for your next professional challenge, apply on: #J-18808-Ljbffr

Created: 2025-09-25

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