Sales Leader

Join to apply for the Sales Leader role at EXPRESS Be among the first 25 applicants Overview PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express operates over 400 retail and outlet stores in the United States and Puerto Rico, the online store and the Express mobile app. Store Location Assembly Row Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers. Assist in developing and motivating associates to maximize sales potential Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards Partner with Store Management to provide feedback on associate performance Assist in training associates on store operations, product, policy, and procedures Execute action plans that optimize results Execute all aspects of daily store operations Ensure appropriate associate coverage to create a great customer experience Oversee and authorize the checkout experience Assist with merchandise flow, such as shipment, replenishment, omni-channel operations in the store Monitor and analyze the customer service provided by team members Build an effective schedule with the right associate in the right place at the right time Promote and support an environment focused on delivering great in-store customer experiences Effectively resolve customer service issues to a positive outcome Lead and model our customer experience program Display expert knowledge of product, company policies, promotions, loyalty programs Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions may occur as directed by your supervisor Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 1 Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team Ability to multitask and handle multiple customers and/or processes at once Benefits And Compensation PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX partners with LIG Solutions to help associates obtain individual insurance coverage and may be eligible for paid sick leave, public health emergency leave and participation in retirement plans. Part-time associates may also receive an Express merchandise discount, participate in the Learn & Earn incentive program, and choose voluntary benefits. Actual compensation offered is dependent upon factors including location, education, relevant skills and experience. Closing If you would like to know more about the California Consumer Privacy Act, click here. PHOENIX is an equal opportunity employer and does not discriminate in recruiting, hiring or any other terms based on protected characteristics. PHOENIX hires individuals authorized for employment in the United States and provides reasonable accommodation to applicants with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or email . Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed Master Service Agreement and HR approval. Job Details Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Retail Referrals increase your chances of interviewing at EXPRESS. Sign in to set job alerts for “Sales Lead” roles. #J-18808-Ljbffr

Created: 2025-09-25