National Sales Manager

OverviewThe National Sales Manager (On Site) role is responsible for generating group business from a national market. The primary objective is to maximize revenue generation and market penetration from within the assigned market. This includes nurturing existing accounts and feeder markets, developing high potential markets, and identifying emerging sources of business. This position serves as a Terranea Resort product expert to the group meetings industry and as a positive and knowledgeable advocate of the Coral Tree Hospitality portfolio. The position requires a thorough understanding of direct sales, account management, and the distribution channels related to group room sales.Base pay range$85,000.00/yr - $95,000.00/yrResponsibilitiesApply proactive and strategic sales approaches to business solicitation including phone solicitation, customer appointments, sales missions/blitzes, tradeshow participation, online research and customer engagement, and resort and portfolio wide customer event participation.Dedicate a majority of time to direct telephone sales, email prospecting, internet prospecting and direct cold calls within assigned market.Make personal visits to target areas and call on prospective clients located in the specified market.Book annual, regional, and executive-level meetings, incentive meetings, and leadership meetings from the assigned territory.Rework and maintain existing account files and solicit new accounts.Respond to all correspondence from assigned areas and track dates for reworking and follow up.Set up site inspections and Familiarization (FAM) trips with appropriate on-site communication, planning and follow through.Attend trade shows pertinent to the market and participate in meetings, seminars and functions through industry associations.Participate in Coral Tree Hospitality sales programs (e.g., Synergy Sales, Affinity Team sales, Strategic Account Teams) and advocate for sister properties within the portfolio.Perform general office duties and assist other personnel as required.Maintain constant contact with meeting planners and maintain membership and contacts in hotel industry associations.Maintain positive working relationships with departments interacting with convention groups.Develop new accounts by identifying potential customers through affiliate associations.Stay informed about industry trends and recommend changes that could affect operations.Maintain accurate sales productivity forecasts, manage budgeted expenses and recap information.Set up and conduct site inspections for the entire property.May supervise one or more administrative assistants.Maintain relationships with GSO, representation firms and third party contacts.Be familiar with the legality of contractual agreements and participate in ongoing training opportunities.Deal effectively with internal and external guests, using tact and diplomacy to resolve conflicts.Analyze resource reports through Amadeus, Salesforce, Cvent, Knowland and LinkedIn.Understand yield management principles.QualificationsThe individual must possess the knowledge, skills, and abilities to perform the essential functions of the job, with or without reasonable accommodation.Speak English clearly with poise and confidence; use correct grammar and punctuation in professional correspondence.Be fair to all team members; read, interpret, and create business records and statistical reports.Use mathematical skills to interpret financial information.Understand government regulations covering business operations.Make business decisions based on production reports and similar data.Plan and organize the work of others.Knowledge of the luxury travel trade industry is essential.Experience in strategic account management and advanced business planning.Possess an extensive network of travel industry contacts.Ability to work under stressful conditions and balance multiple commitments.Strong customer service aptitude and understanding of budgetary and fiscal responsibility within the department.Familiarity with all operational areas of the resort.Excellent written and verbal communication skills in English with guests, peers and associates.Ability to travel frequently as needed.Experience, Education, & LicensureCollege graduate or equivalent industry experience.Minimum 3 years’ experience as a manager within a resort Sales & Marketing department, preferably at a four-star property with more than 350 rooms.Proficiency in Microsoft Word, Excel, Outlook and PowerPoint. Experience with Opera PMS and Agency360 is pensationBase Pay Start Rate: $85,000/Yr. - $95,000/Yr plus Sales Incentives. We offer a competitive benefits package for full-time, regular team members including group medical, dental, vision, life, and disability, a pre-tax flexible benefit plan, paid time off/sick time, and participation in a 401(k) plan with company match.#TerraneaSeniority levelMid-Senior levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesTravel Arrangements and HospitalityWe’re updating our platform and you may see related job listings in your region. #J-18808-Ljbffr

Created: 2025-09-25