Customer Service Representative - English

Customer Service Representative – Seasonal TempJoin a globally recognized athleisure brand committed to wellness, style, and delivering exceptional customer experiences. We are seeking motivated Customer Service Representatives (CSRs) to join our dynamic customer care team this fall.As a Customer Service Representative, you will ensure every customer receives an excellent experience. Your focus will be on resolving order-related issues efficiently and accurately while contributing to the overall success of the CS Operations Team.Respond to customer inquiries via email, phone, live chat, and social media when neededPlace replacement orders for customers as neededProvide customers with detailed product information, including sizing, materials, and care instructionsCommit to achieving productivity and quality targetsProvide personalized, memorable experiences to every customerProven background in customer care or customer serviceTeam player with empathy and customer-focused mindsetExperience with Excel and data entryExperience with Zendesk, Gladly, Loop Returns, Global E, Shopify, Kustomer, or NetSuite is preferredAvailability to work weekends, holidays, and/or rotating shiftsWe have open temporary positions across the following *****~MUST BE ABLE TO WORK WEEKENDS***** $20/per hour (non-negotiable)Candidates must be local to Los Angeles, CA 90040; While this role is fully remote, you will be required to pick up and drop off equipment at their HQ and complete training on-site.

Created: 2025-09-25