Director of IT Field Engineering

I'm a recruiter (headhunter). This service is free to you (the candidate). One of the companies I recruit for is looking to hire ***** Director of IT Field Engineering Direct-hire, full-time employment $140,000 to $155,000 salary Cleveland, Ohio + travelCompany • 25 days of PTO + paid holidays • Medical, dental, vision insurance • 401k with company matching • Solid leadership with core values • Established reputation, major growth • Laid-back culture with open door policy • High visibility, make a difference • Employe recognition and awards • Employee assistance program • Discounted child carePosition • Lead multiple teams • Challenge the status quo • Improve business processes • Propose innovative solutions • Oversee operations of IT field engineering support • Lead, coach, and mentor managers and employees • Build partnerships with vendors and hold them accountable • Ensure optimal IT support experience throughout all locations • Develop policies, procedures, KPIs, and manage performance • Meet business timelines, establish and measure required SLAs • Vehicle travel to sites in Ohio, overnight travel to sites outside Ohio • Ensure solutions meet requirements for security, portability, and performance • Foster a culture of service excellence, accountability, and continuous improvement • Oversee performance management, professional development, and succession planningRequired • Organized • Attention to detail • Customer relationships • Currently in a Director-level role • Vendor management experience • Ability to travel to our other locations • Ability to lead multiple teams simultaneously • Self-motivated and collaborative team player • Optimistic, innovative, independent thinker • Ability to analyze and optimize processes • Multitasker with ability to prioritize • Results oriented and goal driven • Criminal background checkSean Zetts 440-447-0001 Riverside Recruiting Sr. Recruiter &

Created: 2025-09-25