Manager of Administrative Services

Our client, a top financial firm in NYC, is looking for a dynamic Administrative Manager to join their team. This position will lead administrative professionals across multiple offices, enhancing workflows and team engagement. Drive impactful performance management and professional development initiatives. ***** Monday - Friday ***** 8am - 6pm ***** 120k - 130k baseResponsibilities Lead and manage administrative professionals across multiple offices, ensuring streamlined workflows and high-quality support for banking professionals. Collaborate with Human Capital Management to address employee relations, performance management, and recruitment needs effectively. Develop and implement training programs to enhance administrative skills and foster professional growth. Evaluate team performance, deliver feedback, and administer performance improvement plans when necessary. Coordinate onboarding processes, including access arrangements and training schedules for new hires. Supervise administrative professionals, providing guidance and direction for daily operations and best practices. Approve timesheets, manage overtime tracking, and review time-off requests to ensure adequate staffing coverage. Partner with HCM and recruiters to develop role profiles, screen resumes, and recommend candidates for interviews. Deliver performance reviews, record evaluations in Workday, and provide coaching to address development areas. Coordinate team-building events, town halls, and speaker series to enhance team engagement and collaboration. Maintain and update administrative reference manuals, ensuring alignment with organizational standards and practices.Requirements Bachelor’s degree preferred, with 5+ years of management experience in banking, investment management, or professional services environments. Proficiency in Microsoft Outlook and Office Suite (Excel, Word, PowerPoint) for effective task management. Strong organizational skills and ability to manage multiple priorities across various locations. Demonstrated leadership skills and ability to foster positive employee engagement and resolve conflicts. Experience in performance management, including delivering reviews and administering improvement plans. Ability to maintain discretion and objectivity in handling sensitive employee matters. Collaborative and professional demeanor with excellent written and verbal communication skills. Experience managing teams across multiple locations is a plus.

Created: 2025-09-25