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Restaurant Management/Shift Leader

Taco Bell - Troy, MI

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Job Description

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.* Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.* Ensure food safety, quality, and accuracy of orders.* Resolve customer complaints quickly, maintaining positive customer relations.* Provide regular feedback to the GM on Team Member performance.* Actively participate in training Team Members.* Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.* Oversee proper product preparation, rotation, portioning, cooking, and holding times.* Assist the GM with facility maintenance and ensure health and safety standards are always followed.1 year of restaurant/retail experience, with 3 months shift lead experience preferred* Adheres to cash, security, inventory, and labor policies* Excellent communication skills, management/leadership and organizational skills.* Operating of cash register as needed and making change for other cashiers.* Maintains customer satisfaction and adheres to health and safety standards* Executes shift duties accurately and efficiently* Promotes equity, inclusion, and belonging* Ensures teammates and customers enjoy a positive experiencePay rates range from $14-$16 per hour based on experience and location.* Period Bonus Opportunities - earn up to $1950 annually!* Flexible Scheduling - Full & Part Time Positions* 250 Employee Referral Bonus* Health Insurance Opportunities** Live Más Scholarship*

Created: 2025-09-25

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