Manager, Materials, Services, and Contracts Management

We're looking for an Enhancement Manager. The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs also support the Account Manager(s) in estimating, design and client meetings as needed as well as sell enhancement services to clients, with or without base maintenance contracts, on their own. The EM will oversee a commercial landscape portfolio and multiple service teams. The EM will be responsible for training and developing these individuals by providing day-to-day operational scheduling and guidance.Understanding client needs via regular communication with the Account Manager(s)* Managing all landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work* Inspecting properties prior to scheduled service in order to properly prepare a specific action plan for service* After services, monitoring all aspects of the landscape and identify insect or disease problems* As necessary, performing hands-on work with crews to meet work and scheduling demands* Implementing and enforcing BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment* Working with the Branch Manager to identify staffing needs, hire new crew, and prepare daily crew schedules* Hands-on training and supporting of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards* Maintaining and managing all required administrative systems, including but not limited to time sheets, job databases, and service schedules* Ordering materials as needed and monitor costs and deliveries* Assisting the Branch Manager in the performance of enhancement sales tasks as requiredA minimum of a 2 year degree in a business related field or equivalent experience required* Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including at least 1 year supervisory experience* Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. Health and wellness coverage*

Created: 2025-09-25