Community Relations Specialist (Bilingual Spanish ...

Community Relations Specialist (Bilingual Spanish Required)CalOptimaCalOptima Health is seeking a highly motivated Community Relations Specialist (Bilingual Spanish Required) to join our team. The Community Relations Specialist will represent CalOptima Health in the community and to community‐based organizations. The incumbent will support in planning and coordinating community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will provide resources about CalOptima Health's programs and services, offering timely solutions for members and stakeholders. Position Information: Department: Community Relations Salary Grade: 306 ‐ $58,205 ‐ $90,217 ($27.98 ‐ $43.3736) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% ‐ Program Support Participates in a mission driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Assists in organizing and planning workshops and presentations and supports large/special events. Collaborates with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community‐based organizations to raise awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. 15% ‐ Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long‐term goals/priorities for the department. Communicates major community developments and issues to leadership and other internal departments. 5% ‐ Other Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in community health, public affairs, communications, public health or related field PLUS 3 years of experience in community health, public relations and/or community‐based organizations, including supporting and organizing large‐scale public events required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese) required. Valid driver's license and vehicle, an acceptable driving record and current auto insurance or other approved means of transportation will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree in public affairs, community health or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem‐solve and possess project management skills. Work in a fast‐paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi‐program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‐to‐face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment:If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto ‐ "Better. Together." ‐ is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community'

Created: 2025-09-25