EOS Integrator / Operations Leader

EOS Integrator / Operations Leader Location: Medina, OH (On-site) Salary: $75,000–$80,000 annually Job Type: Full-time About the Role We’re looking for an EOS Integrator / Operations Leader to bring structure, accountability, and consistency to a fast-paced, people-first service company. This role is ideal for someone who thrives in organized chaos, loves creating systems, and knows how to turn strategy into measurable results. You’ll lead day-to-day operations, run the EOS® cadence (weekly and quarterly meetings, Scorecards, Rocks), and make sure commitments turn into outcomes. This role requires a strong communicator who is hands-on, adaptable, and motivated to make a lasting impact. Key Responsibilities Lead daily operations across scheduling/dispatch, HR, training, and administrative support Own the EOS operating cadence (L10s, Scorecards, Rocks) and drive accountability across teams Support supervisors and team leads—ensuring communication is clear, projects stay on track, and goals are met Maximize efficiency in scheduling, capacity planning, crew utilization, and client service delivery Standardize workflows, maintain quality standards, and lead service recovery when needed Coach leaders, clarify roles, and build a culture of accountability and candor Document and improve core business processes from quoting through service follow-up Run cross-functional projects with clear timelines, metrics, and results Manage and champion business systems (Google Workspace, scheduling and communication tools, dashboards) What We’re Looking For 5–10+ years of leadership in small business operations, field services, logistics, or other scheduling-intensive environments Proven ability to manage people and drive accountability at all levels Hands-on and strategic—able to balance big-picture planning with day-to-day problem-solving Highly organized and adaptable, with the ability to prioritize and deliver under pressure Data-driven, with comfort using dashboards, spreadsheets, and metrics to guide decisions Experience with EOS (Entrepreneurial Operating System) preferred but not required Service operations software experience (MaidCentral, ServiceTitan, Jobber, Housecall Pro) a plus Bachelor’s degree in Business, Operations, or related field preferred Why You’ll Love This Role Direct impact: you’ll own the operating system of a growing service company Autonomy and responsibility—you’ll be trusted to lead and deliver results A fast-paced, people-first culture where accountability and teamwork matter

Created: 2025-09-25