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Manager, Software Engineering

AXS - Cleveland, OH

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Job Description

OverviewAXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events – from concerts and festivals to sports and theater – at iconic venues worldwide. Since 2011 we have pushed the industry forward to improve experiences for fans and continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and the desire to team up with some of the best and brightest in technology and entertainment.The RoleManager, Software Engineering is responsible for working with a variety of tools, languages, systems and architectures while managing engineers responsible for building features and services for our ticketing platforms. They will work with our front-end B2B applications, payment systems, and our core transactional engines to create robust and highly scalable global software systems.What Will You Do?Manage 4–6 engineers, including coaching, mentorship and performance reviewsRemain hands-on with code, participate in code reviews, and improve software development practicesPartner with Architecture, QA, Infrastructure, and Operations to identify and push technical initiativesCollaborate with Product, PMO, stakeholders, and other teams to coordinate work, gather feedback and communicate updatesMake focused, operational decisions to execute against goals and project plansParticipate in recruiting and retention effortsWhat Will You Bring?5+ years of relevant, hands-on and technical leadership experience as a senior or lead software engineer3+ years of people management experience with at least 3 direct reportsStrong skills in systems design and full-stack development with ReactJS, .NET and SQLDeep understanding of the software development lifecycle and the tools usedStrategic thinking with the ability to analyze problems and drive improvementsExperience in a continuous integration and continuous delivery environmentExperience deploying to AWS, containerization, and related toolingExperience with logging, monitoring and alerting tools and best practicesExperience with high-traffic, large-scale global software platformsTicketing industry experiencePay and BenefitsPay Scale: $126,000 - $152,000Bonus: This position is eligible for a bonus under the current bonus plan requirements.Benefits: Comprehensive benefits package including medical, dental and vision insurance; paid holidays, vacation and sick time; company-paid basic life insurance; voluntary life insurance; parental leave; 401(k) with employer match; flexible spending and health savings accounts; and wellness terview ProcessRound 1: 20-minute Recruiter video interviewRound 2: 30-minute Hiring Manager video interviewRound 3: Two virtual interviews: 60-minute C# coding; 45-minute People/Product Management discussionRound 4: Two virtual interviews: 60-minute React coding; 45-minute System DesignWhat’s in it for You?Extraordinary PeopleMeaningful Mission: help revolutionize an industry and improve experiences for fans and clients worldwideOpportunities for learning and career advancement through training and education reimbursementAbout AXSAXS, a subsidiary of AEG, sells millions of tickets annually for 500+ venues, sports teams, and event organizers across North America, Europe, Asia, Australia, and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Arena, Coachella, Stagecoach, The O2, and B.League (Japan).Headquartered in Downtown Los Angeles, AXS employs 500+ professionals worldwide in diverse locations. We strive to create groundbreaking products and services in a fun, fast-paced environment, committed to diversity and inclusion.AEG is an equal opportunity employer. We do not discriminate based on gender, age, race, religion, color, national origin, sexual orientation, disability status, veteran status, or any other protected characteristic. We may change job descriptions or duties as needed during employment. This posting uses standard EEO language but is not exhaustive of all policies and practices. #J-18808-Ljbffr

Created: 2025-09-26

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