Assistant to the Food & Beverage Director

Grandlife Hotels is home to two iconic downtown NYC destinations; Soho Grand Hotel and The Roxy Hotel - each known for its distinct cultural energy, renowned nightlife, and exceptional food and beverage offerings. We are passionate about design, hospitality, music, and culinary excellence and we’re seeking a dynamic individual to support the Food and Beverage Director in driving high-impact operations and cultivating best-in-class guest experiences. Position Overview The Assistant to the Food and Beverage (FandB) Director will provide high-level administrative, operational, and cultural support across a diverse collection of venues including restaurants, bars, lounges, nightlife, and in-room dining. This individual will be a vital link between leadership and on-the-ground teams, helping to ensure communication is clear, priorities are met, and standards remain consistently elevated. This is a hands-on, fast-paced role for someone who thrives on multitasking, has a deep understanding of hospitality service, and is passionate about the NYC FandB scene. Key Responsibilities Administrative and Project Coordination Manage calendars, meetings, and cross-property project timelines Draft, edit, and distribute communications, reports, SOPs, and presentations Maintain digital and physical filing systems for contracts, financials, and departmental records Operations and Reporting Compile weekly/monthly reports on labor, revenue, and inventory Support outlet reporting via POS, BackOffice, and Opera Cloud systems Track department-wide initiatives to ensure follow-through People and Culture Help coordinate training, onboarding, certifications, and reviews for venue managers Support team communications and org chart updates Represent the Director in meetings and foster a positive internal culture Strategic and Confidential Support Assist with vendor coordination, competitive research, and project development Handle sensitive information with discretion Provide behind-the-scenes leadership to help drive departmental success What We’re Looking For FOH Experience (required): You understand floor operations, service flow, and team dynamics BOH Exposure (a plus): Familiarity with culinary systems and chef-side logistics Tech-savvy: Comfortable with Resy, SpotOn, TripleSeat, and inventory systems Proficient in Excel, Word, and professional email communication Flexible and adaptable schedule to meet business demands Energetic, personable, organized, and passionate about NYC’s cultural landscape Able to “walk the walk” — this is an executive support position with high visibility Behavioral Expectations Fair, calm, and consistent in communication Strong sense of accountability and follow-through Curious and proactive—willing to learn and contribute at all levels Honest, selfless, and focused on team success At Grandlife, we believe hospitality is both an art and a discipline. You’ll join a driven, creative leadership environment where your ideas matter, your growth is supported, and your impact is seen across some of NYC’s most iconic venues.

Created: 2025-09-26