General Manager

Lead Our Team as General Manager at Elephant & Castle Pub and Restaurant – Where Everyday is Match Day! Are you passionate about delivering unforgettable dining experiences? Do you thrive in a lively pub atmosphere where the excitement of match day is palpable? If so, Elephant & Castle wants YOU to lead the charge as our General Manager. Welcome to Elephant & Castle, where the essence of a traditional British pub converges with the excitement of a live soccer matches. With establishments peppered across both the U.S. and Canada, we bring a taste of the UK's vibrant pub culture to every corner we inhabit. At Elephant & Castle, we don't just serve food and pour drinks; we craft experiences that immerse our guests in the essence of British hospitality, where camaraderie thrives, and every match is celebrated with passion. Why Join Us? Competitive Compensation: Enjoy a competitive salary with bonus earning potential that rewards your expertise and commitment. Perks That Matter: Benefit from paid time off, dining discounts, a phone allowance, and your own reserved parking spot - perks designed to make life easier both on and off the floor. Opportunities to Grow: We’re committed to your professional growth, offering a supportive environment for career advancement and skill development. Cheers to Our Peers: Be part of a close-knit team where your ideas are valued, your skills are celebrated, and your journey is supported. Crafting Memories: Play a vital role in creating memorable guest experiences, from pouring the perfect pint to curating live events.  Key Duties & Responsibilities Team Leadership: Oversee all restaurant activities, providing support, guidance, and feedback to ensure a cohesive and high-performing team committed to excellence. Early Morning Matches: Lead the charge in managing early morning operations, ensuring the pub is ready to open as early as 7am to broadcast live soccer matches. Banquet Operations Oversight: Lead and oversee day-of banquet operations, ensuring flawless execution, exceptional guest service, and effective coordination with the Events Coordinator. Performance Evaluation: Lead the process of providing performance evaluations for front-of-house staff and work closely with the Kitchen Manager to ensure comprehensive evaluations for back-of-house. Financial and Inventory Management: Manage orders, contracts, and inventory levels to ensure cost efficiency, reduce waste, support daily operations, and oversee supply budgeting while coordinating closely with vendors to maintain optimal stock levels. Budget Management: Oversee labor cost budgeting and collaborate with managers on strategic decisions for scheduling, training initiatives, and maintenance planning to optimize resources effectively. Training and Development: Lead training sessions on product and policy updates for front-of-house, and collaborate with the Kitchen Manager to keep the kitchen team aligned on food production, specs, and quality control. Who You Are A Seasoned Leader: With 2-5+ years of proven General Manager experience in a fast-paced full-service restaurant or pub environment, you're ready to take on the challenge of this venture. Soccer Enthusiast: While familiarity with soccer is a bonus, your understanding of its unique charm in creating a lively pub atmosphere adds an extra layer of appeal to your candidacy. Innovative Problem Solver: You thrive under pressure, creating a positive atmosphere for your team and guests with a solution-focused mindset and a commitment to continuous improvement. Team Builder: Known for building strong teams and fostering a positive employee experience, you take pride in boosting store morale and upholding the brand culture. Aspirational Achiever: Always striving for personal bests, you bring a relentless pursuit of excellence to every aspect of your role. If you're passionate about hospitality and creating unforgettable experiences, we want you to join our team at Elephant & Castle. Apply now and become part of a community dedicated to bringing the spirit of the pub to life! More detail about Elephant & Castle part of Franworks, please visit

Created: 2025-09-27