Customer Service Representative

Customer Service Representative TWO MEN AND A TRUCK NEWARK NJ is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. What We Offer * Base pay of $18/hour. * Opportunities to earn commission on sales. * Career advancement opportunities. What You'll Do * Provide outstanding customer service on all calls and online inquiries. * Recommend moving services and products based on cost, availability, and customer specifications. * Input information into internal move software to provide accurate moving estimates and schedule moves. * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. * Prepare move-related paperwork and documents. * All other duties as assigned. What We're Looking For * High school diploma or GED; Associate degree in a related field preferred. * At least 1 year of sales and/or customer service experience. * Excellent customer service skills: effective listening and communication. * Ability to multi-task and enter customer data into move software while on the phone. * Confidence to initiate customer contact and comfortable asking for the sale. * Willing to submit to pre-employment background check and drug screen. * Creative problem-solving skills. * Exceptional organization and time management skills. * Strong team player who works productively with a wide range of people and personalities. * Bilingual is a plus. This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Newark, New Jersey. The employer at this location is JMK Moving Inc.

Created: 2025-09-27