Receptionist

SummaryThis position provides administrative support to Michael Jay Raymond. This role is critical to our member experience and requires a positive, friendly, and upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to answering the phones, meeting/greeting members, handling/distributing postal mail, practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks assigned. The receptionist reports to and is employed by Michael Jay Raymond.This is a part-time in-office position primarily out of Asheville, NC. The candidate must be willing to travel to the Hendersonville office as needed. Compensation is $18-22/hr. dependent upon experience. Benefits: 2 weeks paid time off. No medical or dental provided.Professional growth is supported and encouraged within the practice.Job DescriptionPosition Roles/Responsibilities/AccountabilitiesGreet clients and visitors when they arriveAnswer all incoming calls and disperse them and any messages appropriatelySupport the team with variety of functions and tasksInterface with clients to coordinate meetings, mailings, and other communicationsMaintain client correspondence including compliance and marketing mailingsSchedule all meetings and provide driving directionsMaintain the Lead Advisor's calendarUpdate CRM systems as neededMaintain internal mailing lists, birthday card lists, and monthly calling listsMaintain physical or electronic filesPosition QualificationsPrevious experience working as a receptionist in a professional service firm desiredStrong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn • Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions Basic understanding of Trailhead Financial Group, our products and services, and Thrivent FinancialCompetenciesCustomer FocusPlanning/OrganizingCommunicationInterpersonal SkillsTeamwork and CollaborationAdaptability/FlexibilityExternal/Internal DependenciesMust be able to work with all roles of ThriventMust be able to represent the organization in work with external clientsMust be able to cultivate and maintain relationships with outside organizationsAs part of the practices' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

Created: 2025-09-27