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Client Partner- Customer Relationship Management

Tephra - Marlborough, MA

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Job Description

Description: To Manage Sales and Delivery for Strategic Customer accounts and to ensure growth & profitability of the accounts. Responsible for continuous improvement in the customer Satisfaction and Employee Satisfaction index.Key Responsibilities include the following:1. Revenue P&L Management - Drive Revenue/ Profit growth targets. 2. Customer Relationship Management at CXO Level.3. Delivery Management - Ensure Cross geographic synergy and Managing in Cross Geographic Delivery execution. Managing Key Metrics that matters.4. Resource Planning - Optimal utilization of resources towards effective implementation.5. Team Management - Manage Direct repartees and set challenging and clear goals.6. Personal Development.

Created: 2025-09-27

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