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Service Technician

Flow Control Group - Rochester, NY

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Job Description

Job Summary: We are seeking a skilled Field Service Technician to join our team. The ideal candidate will be responsible for on-site troubleshooting, repair, maintenance, and installation of pumps and instrumentation equipment. This role requires strong mechanical and electrical skills, along with the ability to work independently and provide excellent customer service. Key Responsibilities: * Perform installation, maintenance, troubleshooting, and repair of various types of pumps (centrifugal, positive displacement, submersible, etc.) and related equipment. * Conduct inspections, calibrations, and servicing of instrumentation and control systems associated with pump operations. * Diagnose and resolve mechanical and electrical issues in pump systems, control panels, and sensors. * Read and interpret schematics, technical manuals, and engineering drawings to diagnose problems. * Conduct field testing and performance evaluations of pumps and instrumentation. * Provide recommendations for system improvements and upgrades based on findings. * Document service and maintenance activities, ensuring accurate records are maintained. * Communicate effectively with customers regarding service work, findings, and recommendations. * Follow safety protocols and company procedures while working on-site. * Assist in training customers on proper operation and maintenance of pump systems and instrumentation. Qualifications & Requirements: * High school diploma or equivalent; technical or trade school certification in mechanical, electrical, or instrumentation fields preferred. * 2+ years of experience in pump maintenance, repair, or a related field. * Knowledge of various pump types and instrumentation, including flow meters, pressure sensors, and control systems. * Strong mechanical, electrical, and troubleshooting skills. * Ability to read blueprints, schematics, and wiring diagrams. * Experience with PLCs and control systems is a plus. * Excellent problem-solving skills and attention to detail. * Strong communication and customer service skills. * Ability to work independently and travel to customer sites as needed. * Valid driver's license and clean driving record. * Ability to obtain a DOT license. * Ability to lift heavy equipment and work in various field conditions.

Created: 2025-09-27

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