Team Member

Team Member Position Summary: Responsible for delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests. Key Duties/Responsibilities: * Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. * Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. * Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort. * Interacts effectively with diverse groups of people and does not have or display any biases. * Gets along with other team members and always shows care and respect. * Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned. * Follows instructions, is consistently productive and focused. * Willingly accepts direction and feedback from management and other team members. * Follows JIB procedures and standards in performing all workstation activities. * Has excellent record of attendance & punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs. * Is dependable and reliable. * Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. * Maintains clean, neat appearance; follows uniform and grooming standards. Qualifications: * Demonstrates integrity and ethical behavior. * Ability to stand and walk approximately 90%-95% of shift. * Ability to lift and carry 10-65 lbs. * Ability to take guests' orders, operate a cash register, and read video monitors. * Ability and desire to work in a very fast-paced environment.

Created: 2025-09-27