Surgery Scheduler - Orthopaedics

Overview Surgery Scheduler - Orland Hills - Orthopaedics Position Highlights: * Full-Time, 40 hours/week * Hours: Monday-Friday; 7:30am-4:00pm or 8:00am-4:30pm * Location: 9233 W 159th Street Orland Hills, Illinois 60487 * Travel: Expected to travel as needed - Orland Hills or Oak Lawn * Training held in Naperville for first 90 days Benefits: * Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider. * Employer provided life and disability insurance. * $5,250 Tuition Reimbursement per year. * Immediate 401(k) match. * 40 hours paid volunteer time off. * A culture committed to community engagement and social impact. * Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Responsibilities * Greet patients in a friendly manner whether on the phone or in person. * Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities. * Verify patient personal and insurance information -- coordinate pre-op testing per insurance. * Single point-of-contact for internal staff and external inquiries for all scheduled procedures. * Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary. * Contact patient to confirm procedure/surgery. * Explain and verify proper prep instructions with patients, route to nurse if appropriate. * Prepare all essential paperwork for referral coordinator and facilities. * Verify daily doctor's schedules, print and distribute to appropriate personnel. * Maintain the strictest patient confidentiality. * Work with billing staff to ensure all procedures are charged. * Cover/fill-in for co-workers as needed. * Track case volume and direct cases to facilities per direction of management team Qualifications * Medical terminology, verbal and written. * CPT and ICD-9 coding. * Experience with referral processes. * Must have the ability to learn new computer programs. * Act professionally towards customers, physicians, and co-workers. * Must be able to multitask and prioritize. * Must posses time management skills. * High school diploma or GED * 2+ years prior surgery scheduling, telephone, computer and customer service experience. The compensation for this role includes a base pay range of $16.30-24.50/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Created: 2025-09-27