General Manager

Jimmy John's #665 - University Ave, St. Paul - Now Hiring - General Manager $45,000.00/Year General Manager PRIMARY PURPOSE OF THE POSITION: General Managers are responsible for all aspects of operating and supervising the store. * Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability. * Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift. * Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company. MAJOR DUTIES AND RESPONSIBILITIES * Establish the store's labor goals and staff needs, including pay rates. * Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work. * Manage hiring, training, evaluation, discipline, and termination of employees. * Provide on-the-job training for new employees. * Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft. * Supervision of the preparation, sales, and service of food. * Order the appropriate amount of food items to meet anticipated customer demand. * Supervise food preparation and service operations. * Ensure that every customer receives world-class customer service. * Route deliveries and serve drivers to maximize delivery business and speed. * Execute systems and procedures with 100% integrity and completeness. * Complete daily and weekly paperwork. * Responsible for 100% of the cash drawers at all times during the shift. * Implement corporate policies. * Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules. * Receive and store product. * Conduct weekly manager's meetings. * Audit systems and procedures as well as shift-ending paperwork. * Arrange for preventive maintenance and upkeep on store's equipment and supplies. * Perform other related duties as required. AS TIME PERMITS * Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency. * Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness. * Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production). SKILLS AND ABILITIES * Oral and written communication skills. * Ability to establish priorities, work independently, and proceed with objectives without supervision. * Ability to handle and resolve customer threats and issues. * Ability to handle and resolve employee issues. * Ability to use a personal computer and various software packages (Word / Excel). * Ability to handle stress and high-volume operations. * Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers. QUALIFICATIONS FOR POSITION * High school graduate or equivalent training. * Completion of recommended corporate training programs. * Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record. * Experience with a retail food company is a plus. PHYSICAL REQUIREMENTS * Position requires bending, standing and walking the entire workday. * Must be able to lift 50 pounds. * Must be at least 19 years of age. * Must have the stamina to work a minimum of 50-60 hours a week.

Created: 2025-09-27