Shift Manager

Job Description:At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.What's In It for You?Competitive pay and shift-based incentivesCareer growth opportunities - many of our General and Co-Managers started as Shift Managers!Leadership development and hands-on training to sharpen your skillsFlexible scheduling to support work-life balanceA fast-paced, people-first environment where your leadership mattersComplete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!What You'll DoLead a Winning Team on Your ShiftSet the tone with a cheerful, can-do attitude that motivates your teamProvide clear direction and step in to assist with food service, stocking, cleaning, or cash handlingCoach team members in real-time, offering guidance and support during every shiftAddress guest concerns with empathy and professionalism, escalating when necessaryDrive Operational ExcellenceTrain and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standardsEnsure proper execution of inventory, vendor check-in, and promotional communicationOversee key store processes including write-offs, cash wrap, and compliance documentationLead shift change communication and ensure team alignment throughout the dayModel Communication & AccountabilityEffectively relay important updates from the leadership team to shift associatesMonitor task completion and provide immediate feedback to drive resultsSupport a team culture rooted in accountability, respect, and teamworkProactively step in during busy times or challenges-showing your team what great leadership looks likeWhat We're Looking For2-3 years of work experience (retail, restaurant, or food service preferred)1+ years of leadership or supervisory experience (preferred)Comfort in fast-paced, high-volume, guest-focused environmentsAbility to follow through on tasks and coach others to do the sameStrong communication and team building skillsMust Haves for this RoleHigh School Diploma or GED (in progress or completed)Ability to lift up to 50 lbs. and perform physical tasks without frequent breaksWillingness to obtain and maintain required permits (food handlers, alcohol server, etc.)Fueled by Growth, Driven by YouAt RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.Responsibilities:Clean, Safe, Fast & Full Supervises and monitors adherence to all safety-related regulations, including food safety regulations.Participates in daily store operational activities as needed:Rings up guests on a cash registerEnsures the store is clean and well maintainedStocks shelves and coolers and takes inventory on shelf items.Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.GuestGreets and interacts with new and regular guests in a genuine manner and suggests products that compliment purchase to enhance the guest experience.Manages the store operations on designated shifts.Maintains inventory in a neat and organized manner.Provides prompt, efficient and courteous service.Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.Addresses any employee and guest concerns on designated shifts.PeopleSets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.Oversees, coaches, trains and develops store team membersDirects, plans and apportions the work of store team members on designated shifts.Qualifications:2-3 years work experience preferred1+ years management experience preferredVendor management experience preferredPrevious experience working in high-volume, guest-focused, transactional environment preferredPrevious experience working in a retail environment preferredAll qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Created: 2025-09-27