Manager, Project Manager - Community Impact and ...

Overview Manager, Project Manager - Community Impact and Investment Market Engagement. Capital One is a Fortune 500 company and one of the nation’s top banks. External Affairs works with stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. The Community Impact and Investment (CI&I) team creates impactful community outcomes and positions Capital One as a bold, innovative, mission-driven financial institution. The CI&I team supports Capital One through leading enterprise volunteerism, conducting market research, fostering community relationships, grant making, originating Community Development Financial/Institution (CDFI) loans, and partnering with and advising LOBs. The Opportunity and Role CI&I is launching a multiyear transformation to align business strategy and social impact; to invest in more holistic approaches to communities; to use volunteer time and talent strategically; and to use data, analytics, research, and inclusive design to inform targeted consulting for our business partners on financial inclusion. We’re seeking a Manager with a background in managing community impact or social impact products or programs to join our Mid-West (Chicago) team. This team deeply understands challenges and opportunities in the Mid-West/Chicago geographies and brings market intelligence to bear to invest in high impact programs with demonstrable outcomes and with partners to advance socioeconomic mobility while maximizing impact for Capital One’s reputation and business agenda. This role involves up to 30% travel as needed. It also involves attending events before and after normal business hours and overnight trips / conferences. Responsibilities You’ll be expected to demonstrate proficiency in two key areas: Gathering Market Intelligence You will provide thought leadership to identify and engage key community leaders in creating new approaches to pressing community needs. You will be a critical go-to person for community leaders to help solve those needs. You’ll conduct research and market scans to identify, analyze, and vet possible partners across a wide variety of community organizations including social and nonprofit organizations, activists, influencers, small business leaders, policymakers, CDFIs and other funding organizations or in-market financial services providers across the Chicago market and beyond. You’ll create and manage critical relationships with those players to understand how Capital One shows up in our communities relative to how we are supporting community needs and moving the needle on socioeconomic mobility. You will work collaboratively with colleagues across the entire enterprise to monitor and evaluate risks. Transforming Market Intelligence Into Tangible Impact You will create presentations and reports to bring market insights to CI&I, External Affairs, and other business lines to inform where, how and why Capital One makes market investments that advance its mission. You’ll partner closely with your market team, your peers on our analytics program team, and other business lines to write proposals for new market investments. You’ll manage and evaluate the relationships with the existing portfolio of Chicago community partners and their associated grants. You’ll ensure alignment to the investment strategy and review grant applications. You’ll lead the Chicago Market President Network strategy by being a conduit between executives and community, supporting the sharing of business critical updates and connecting associates to Capital One’s mission. You’ll oversee and deliver reporting for your region to monitor Capital One’s community presence, sentiment, and the extent to which we are mobilizing resources to the place of most compelling community need. You’ll tell the story of Capital One’s Chicago investment strategy. An ideal candidate is: Impact-driven. You dream big and you gain energy from working with others who share a passion for big, bold goals. Wired for Collaboration and Connection: you thrive in a matrixed organization, building and cultivating relationships and collaborating across teams. Do-er: you are action-oriented, navigate obstacles, and stay focused on enterprise goals. Intellectually Curious, with a strong Point of View: you ask why, explore, tolerate ambiguity, and use curiosity to develop and refine perspectives. Basic Qualifications: Bachelor’s degree or military experience At least 4 years of experience in project management, process management, project delivery, or any combination of the three At least 4 years of experience managing products or programs within community impact, public affairs, external engagement, or social impact Preferred Qualifications: At least 2 years of experience working in a for-profit company Project Management Professional (PMP), Lean, Agile, or Six Sigma certification At least 5 years of experience working with nonprofits or startups on large-scale social impact projects At least 3 years of experience in budget management Experience working in financial services, technology, government, nonprofit or other regulated industries Proven ability to assess product or program effectiveness through data analysis and performance metrics Experience expanding products or programs across diverse business sectors or geographical regions Excellent communication and presentation skills, with a focus on clarity, persuasion, and data-driven storytelling At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $132,800 - $151,600 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. If you require an accommodation, contact Capital One Recruiting at 1-800-304-9102 or via email at . All information will be kept confidential and used only to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please email . Capital One does not provide, endorse nor guarantee third-party products or information available through this site. Capital One is comprised of several entities; posts in Canada refer to Capital One Canada, in the UK to Capital One Europe, and in the Philippines to Capital One Philippines Service Corp. (COPSSC). #J-18808-Ljbffr

Created: 2025-09-27