Patient Navigator (Hybrid) - Medical Oncology

Scheduled Hours40Position SummaryProvides individual attention to each patient and needed support by navigating patients through the complexities of the screening, diagnostic, treatment, and maintenance care continuums.Job DescriptionPrimary Duties & Responsibilities: Serves as a resource to assist patients and family navigate care continuum, barriers to care, and identifies resources/interventions related to social determinants of health (SDOH).Tracks interventions and outcomes.Completes and processes all necessary paperwork and documentation to enroll patients in appropriate programs.Facilitates communication and education with heath care staff and providers.Performs other duties as assigned.Working ConditionsJob Location/Working ConditionsNormal office environment.Direct patient care setting.Physical EffortTypically sitting at desk or table.Repetitive wrist, hand or finger movement.Ability to move to on and off-campus locations.Occasional lifting (EquipmentOffice equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required QualificationsEducation:High school diploma or equivalent high school certification or combination of education and/or experience.Certifications:The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Leadership in Oncology Navigation - American Cancer SocietyWork Experience:Relevant Experience (3 Years)Skills:Not ApplicableDriver's License:A driver's license is not required for this position.More About This JobRequired Qualifications:Basic Life Support certification must be obtained within one month of hire date.Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).Oncology Patient Navigator Training: The Fundamentals from George Washington School of Medicine and Health Sciences within 45 days of hire.Leadership in Oncology Navigation American Cancer Society within six months of hire.Preferred QualificationsEducation:No additional education beyond what is stated in the Required Qualifications section.Certifications:No additional certification beyond what is stated in the Required Qualifications section.Work Experience:No additional work experience beyond what is stated in the Required Qualifications section.Skills:Communication, Compassionate Use, Critical Thinking, Customer Service, Document Processing, Epic EHR, Face to Face Customer Service, Fostering Collaboration, Healthcare Environments, Healthcare Terminology, Making Phone Calls, Microsoft Office, Patient Advocacy, Patient Care Coordination, Patient Education, Patient Interactions, Patient Support, People Oriented, Prioritization, Relationship NetworkingGradeC07-HSalary Range$19.21 - $28.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.AccommodationIf you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits StatementPersonalUp to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.WellnessWellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!FamilyWe offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.For policies, detailed benefits, and eligibility, please visit: StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Created: 2025-09-27