Operations Manager - 3PL Fulfillment Warehouse

Founded in 2018, we are a fast-growing e-commerce brand known for delivering luxury, quality essentials including apparel, accessories, and home goods at radically low prices. Through a factory-direct model, we eliminate traditional retail markups, making premium products more accessible and sustainable to all.We are seeking an Operations Manager for our newly launched 3PL fulfillment warehouse in northern OC to be responsible for overseeing daily operations, ensuring efficiency in logistics and inventory management, and leading a team to meet customer service standards. The ideal candidate will drive process improvements and foster a culture of operational excellence while managing vendor relationships and optimizing warehouse operations.Key ResponsibilitiesOversee daily operations of the fulfillment warehouse to ensure efficiency and accuracy in order fulfillment.Implement process improvements to enhance productivity and reduce operational costs.Manage logistics and inventory control, ensuring timely and effective distribution of products.Lead and develop warehouse teams, providing guidance and support to achieve operational goals.Build and maintain strong relationships with vendors and suppliers to ensure quality service and product availability.Monitor and analyze key performance indicators (KPIs) to assess operational performance and implement corrective actions as necessary.Ensure compliance with safety regulations and company policies within the warehouse environment.Utilize data analysis to identify areas for improvement and drive decision-making processes.Oversee project management for warehouse initiatives to enhance overall efficiency and effectiveness.QualificationsBachelor's degree in Business Administration, Logistics, Supply Chain Management or a related field5+ years of experience in operations management3+ years in a 3PL warehouse environmentStrong knowledge of logistics, inventory management, and warehouse operationsProven experience in team leadership and staff developmentFamiliarity with vendor management and customer service best practicesCertification in Lean Six Sigma or similar process improvement methodologies is a plusStrong project management skills and experience with data analysisExcellent communication and interpersonal skillsBenefitsHealth, Dental, Vision InsuranceFlexible Spending Account (FSA) & Health Savings Account (HSA)Life & Supplemental Life InsuranceDisability & Accidental Death & Dismemberment Insurance401(k) Plan & Retirement PlanEmployee Stock Purchase PlanPerformance BonusMaternity & Paternity LeaveWork From Home OptionsUnlimited PTOPaid HolidaysEmployee DiscountsEmployee Assistance Program

Created: 2025-09-27