Customer Service Representative

TWO MEN AND A TRUCK Customer Service Representative Launch your career with TWO MEN AND A TRUCK as a Customer Service Representative and discover the opportunities for growth. We are hiring sales focused individuals that will serve as the first point of contact for our customers. In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. This is a full-time position: 40 hrs./wk. Weekday work hours are 8:00 a.m. to 5:00 p.m. An every-other-Saturday rotation is required. When scheduled to work on a given Saturday, an additional day off that week will be provided. This day off is based on customer demand and current coverage, but considerations can be discussed to meet your needs. What We Offer * Pay range: $18-$20 per hour (based on experience) * Monthly performance bonuses * Medical, dental, and vision insurance * Supplemental insurance (AFLAC) * 401(K) with employer match * Weekly paychecks & on-demand pay * Paid time off * Career advancement opportunities What You'll Do * Provide outstanding customer service on all calls and online inquiries * Recommend moving services and products based on cost, availability, and customer specifications * Input information into internal move software to provide accurate moving estimates and schedule moves * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns * Prepare move-related paperwork and documents * All other duties as assigned What We're Looking For * High school diploma or GED; Associate degree in a related field preferred * At least 1-2 years of sales and/or customer service experience * Excellent customer service skills: effective listening and communication * Ability to multi-task and enter customer data into move software while on the phone * Willing to submit to pre-employment background check and drug screen * Creative problem-solving skills * Exceptional organization and time management skills * Strong team player who works productively with a wide range of people and personalities * Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Clarkston, MI. The employer at this location is North Oakland Enterprises, LLC.

Created: 2025-09-27