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Senior Representative - Inside Sales

WESCO - Livonia, MI

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Job Description

As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts.  You will also collaborate with outside sales to ensure goals are being met. Responsibilities: * Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives. * Markets products and offers value-added services. * Develops strong business relationships in growing existing accounts, prospects for opportunities within account base. * Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts. * Keeps abreast of new products and acquires and shares competitive knowledge. * Reports industry trends, competitive pricing and customer feedback to management. * May function as the lead for other ISRs with respect to processes, systems, customers, etc. Qualifications: * High school diploma or equivalent required; Bachelor's degree preferred * Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years) * Strong computer skills, including Microsoft Office * Demonstrated high level of sustained competency as a professional contributor * Ability to perform multiple tasks simultaneously * Ability to work in team environment and mentor/coach team members * Strong written and verbal communications skills * Ability to prospect and market concepts to existing and potential new accounts * Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues * Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations * Works independently with minimal supervision * Preferred sales experience in electrical or distribution environment * Ability to travel 0% - 25% #LI-MH1

Created: 2025-09-27

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