Inside Sales Representative ICT/Datacomm

Be part of something bigger. At Codale Electric, we're proud of the role we've played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future.Inside Sales Representative-ICT/DatacommThe ICT/Datacomm Inside Sales Representative is responsible for supporting the overall customer-centric strategy of the organization and is the core contact in the creation of a superior customer experience for all customers. The IAM serves as the primary point of contact for customers, responsible for managing, expediting, and coordinating the process by which customers' orders are entered into the ERP and ultimately delivered to the customer in a timely manner with the correct items, quantities and pricing. The IAM reports to the branch manager, works cross-functionally with other departments, and serves as the nexus of activity for meeting our customers' needs. The Internal Account Manager is a member of the overall sales team, responsible for supporting the rest of the sales team in achieving the ICT/Datacomm division's strategic imperatives.What you'll do:Support efforts to implement the organization's strategic plans for growing ICT/Datacomm sales opportunities and territories.Foster and nurture healthy relationships with customers through consistent, professional regular contact with customersReceive inbound purchase orders via all channels of communication, enter orders into the ERP and track orders from entry through closureEnsure that orders are entered into the ERP in a timely mannerSupport the organization's efforts to reactivate inactive customers, increase sales in other customers and acquire new customers through providing a truly superior customer experience.Demonstrate capacity to manage multiple, ongoing and competing demands through strong follow through, excellent time management, and commitment to customer service.Work in partnership with quotations and project management team to support customers' long-term, ongoing projectsResponsible for working with other Internal Account Managers in the branch to support acquisition of new customersCoordinate with other salespersons to meet the needs of all customersEngage in ongoing professional development to grow their personal sales skills and abilities.Mentor and support colleagues as they grow professionallyResponsible for supporting collaborative relationships with Account Managers to support the customers through the entire customer life cycle (prospect, acquisition, service and sales resolution)Operate cross functionally with purchasing, pricing, logistics, operations, accounting and finance to support the organization's customer centric strategy.Build and sustain strong relationships with associates in other functional areas to support the creation of an extraordinary customer experience.Maintain thorough product knowledge through ongoing education and developmentSupport introduction of new productsSupport cross-selling and upselling of products to grow overall sales growth at the companyOther duties may be assignedWhat you'll bring:ICT/Datacomm product familiarityStrong relationship management skillsAbility to grow and maintain relationship with any individual, irrespective of the background and type of personalityPossession of good sense of humorStrong written and verbal communication skillsStrong creativity and critical thinking abilitiesAbility to work with recent technological applications relating to daily tasksStrong detail-orientation and top-level self-organizationAbility to perform multiple tasks simultaneouslyWillingness to put in more working hours, even at odd timesPossess reliable problem-solving ability1-2 years' experience in a customer-facing role3-5 years' experience in salesPreferred prior experience in the electrical industryWhy work for Codale Electric Supply?It feels good to drive down the road and say, "I played a part in that." You can be part of a wide array of projects, no matter your role at Codale. Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.Our Competitive Benefits?401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.About Codale Electric and Sonepar USA Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States. Even though we have quite a presence in Utah, Nevada, and Wyoming, we've declared that we will not rest until we can help provide contractors throughout the nation with the supplies that they need. Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected] is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

Created: 2025-09-27