Restoration Project Manager

Basic Requirements: * High School Diploma or equivalent * Associates or Bachelor's degree a plus but not required * 3 Years of Project Management Experience in Construction, Remodeling, or Restoration * Highly Organized * Ability to multi-task and prioritize * High level Communicator * High aptitude in Microsoft office suite and other software Evaluated On: * Performance versus annual goals * Skill Development versus Annual Skill Development Goals * Quality of overall Business Performance * Measured by Customer Satisfaction as per the Net Promoter score * Customer and Personnel Complaint Resolution Overall Duties Include: * Monitors and participates in the collections of all Paul Davis accounts receivables from Customers and Insurance companies. * Coordinates monitors and supervises customer/homeowner quality service on a day to day basis. * Ensures that all QA/Warranty work on an ongoing basis is completed as it arises. * Provides input to other management based on observations from the field * Professionally represent the Paul Davis Vision and Values. * Interface with Estimating/Sales personnel in the preparation of work orders on all new projects. * Maintain constant communication with property owner. * Schedule the completed work order to include: pre-construction on-site meeting when appropriate, sequencing, timing, master scheduling, and trades assignments. * Start job in a timely manner. * Secure necessary permits. * Schedule inspections. * Administer work orders or schedule employee assignments. * Inspect all assigned projects for progress. * Maintain documentation on personal inspections and project flow. * Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and trades people conduct). * Manage job to speedy conclusion * Interface with estimator and GM regarding project progress, completion, and conditions. * Professionally handle any and all complaints. * Manage punch list completion, obtain completion certificate, and collect funds if available. * Deliver job file for closing. * Work with Estimator to collect payment on closed jobs in a timely fashion. * Estimate reconstruction repairs and come to an approved scope of repairs with insurance adjusters and/or homeowners as the need arises.

Created: 2025-09-27