Operations Supervisor

Responsibilities:Responsible for determining and maintaining appropriate staffing levels to ensure accurate and timely processing of all consumer orders in the ship window time frames of each customerResponsible for developing and implementing disciplined approaches to all key departmental activities through a continuous improvement approachResponsible for coordinating with the Receiving Clerk and shift truck driver on vendor pick-ups and Receiving prioritiesResponsible for monitoring a shift utilization report which tracks all associate man hours and provide this information to the data analyst on a daily basisResponsible for monitoring attendance recordResponsible for ensuring that proper levels of housekeeping are maintained throughout the Distribution CenterResponsible for ensuring that customer routing and compliance guides are adhered to on a daily basisResponsible for using Pareto and other analytical methodology to maintain efficient slotting and replenishment strategiesResponsible for ensuring disposition of over-goods in a timely mannerResponsible for working with IT to develop and maintain proper waving, closing, and small package interfaces and maintain reporting to support slotting and replenishmentResponsible for creating and maintaining all departmental metrics and KPI'sResponsible for working within the department and Distribution Center to create, enhance and encourage a safe environmentResponsible for partnering with Director of Distribution, Operations Manager and other supervisors to establish goals, review metrics, review FTE analysis on a weekly basisMaintain staffing levels and training needs of departmental personnelResponsible for ensuring the highest level of customer service to both internal and external customersResponsible for applying sound communication and motivational techniques in supervising, counseling and disciplining subordinatesResponsible for enforcing programs to ensure the safety of all personnel, equipment and propertyEssential Skills and Qualifications:Bachelor's Degree or equivalent experience in manufacturing, supply or warehouse environmentA minimum of one to three years of experience in Distribution ManagementPossess good organizational and mathematical skillsAbility to problem solve as needed along with possessing good analytical skillsGood computer skills in order to work in spreadsheets (Microsoft Excel) and other Microsoft Office programs to successfully document, analyze and report dataPossess strong leadership skills along with good interpersonal skillsGood communication skills (written and oral) in order to effectively communicate and report information to all levels of the Company, as well as vendors and customersAbility to manage multiple work teams in a fast-paced environmentAbility to handle confidential informationAbility to prioritize work and work with minimal supervisionAbility to multi-task on a routine basis, be detail-oriented, adapt plans and change direction as needed, have a proactive mindset and have the ability to perform the job under a moderate to high level of stressWillingness to be potentially exposed to moving mechanical parts and tools, moving powered industrial equipment, moving vehicles, fumes or airborne particles, high places, changing weather conditions and moderate to high noise level in a Distribution Center environment Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2025-09-27