Quality Assurance & Testing

Position: Quality Assurance & Testing(with Amazon Connect) Location: Local to DC - Hybrid- Local candidates from the DMV areas are preferred Duration: Long TermJob Description: • Seeking a QA & Testing Lead to validate the Amazon Connect environment post-migration. Responsible for developing testing plans, executing tests, and ensuring the platform meets functional, performance, security, and compliance standards. • Create testing plans for functionality, security, and performance • Develop and execute test cases for contact flows and integrations • Identify defects, coordinate fixes • Validate compliance with banking security and privacy • Coordinate User Acceptance Testing (UAT) • Use tools: Selenium, JMeter, JIRA, CloudWatch • Skills: QA/testing, automation, security standards, banking complianceTech Stack & Tools: • Testing Tools: Selenium, Postman, JMeter, HP LoadRunner • Issue Tracking: JIRA, Bugzilla • Monitoring & Logging: CloudWatch, Splunk (if applicable)Qualifications: • Experience in QA/testing for contact centers or cloud-based platforms. • Knowledge of banking security standards and compliance (e.g., PCI DSS, GDPR). • Strong analytical and problem-solving skills. • Familiarity with automation testing tools is a plus.Best Regards, Ashok Kumar Sr. Talent Acquisition Specialist Email: ashok.c@ Web: 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151

Created: 2025-09-27