Patient Admin Specialist

Description We are seeking a Patient Administrative Specialist to join our front office team in an outpatient clinic environment. As a Patient Administrative Specialist, you will play a vital role in ensuring smooth daily operations through coordination of new patients, surgery scheduling, and administrative support. This Patient Administrative Specialist position is ideal for someone who excels in communication, multitasking, and thrives in a patient-centered setting. Responsibilities + Serve as the first point of contact at the front desk for patient check-in and check-out. + Welcome and assist patients with appointment-related inquiries, payments, and schedules. + Answer and manage multi-line phone system; direct calls, take messages, and route appropriately. + Confirm that insurance verifications and authorizations are completed before appointments. + Coordinate with providers to manage scheduling preferences and urgent patient requests. + Support provider-patient interactions using internal reference materials. + Perform administrative tasks such as updating databases, maintaining directories, and processing forms. + Operate electronic medical records and phone systems efficiently. + Uphold high standards of service and meet departmental expectations. + Respond to non-clinical CRMs and escalate when necessary. + Handle incoming faxes, mail distribution, and filing of clinic documentation. Requirements Job Requirements + High School Diploma or GED required. + Knowledge of medical terminology. + Proficiency in computer systems and electronic medical record software. + Strong verbal and written communication skills. + Proven customer service abilities and problem-solving skills. + Capacity to manage multiple priorities in a dynamic setting. + Familiarity with Windows-based software and general computer operations. + Ability to adapt communication style to various audiences. + Maintain composure and professionalism in high-pressure environments. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (.

Created: 2025-09-27