Front Desk Agent

Join Our Team as a Front Desk Agent at Wyndham Garden Pittsburgh Airport! Are you a friendly, team-oriented individual who loves making people feel welcome? At Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Agent to be the first point of contact for our valued guests. In this role, you'll be responsible for providing exceptional service and ensuring a positive experience from check-in to check-out. What We Offer: A supportive and dynamic team environmentOpportunities for professional growth and developmentCompetitive pay and benefits Your Role: As a Front Desk Agent, you will: Warmly greet and welcome guests upon arrival, making them feel at home.Efficiently register guests into our system, confirming reservations and payment details.Promote our Guest Loyalty Program, ensuring members receive their benefits and recognition.Handle guest payments and maintain an accurate house bank.Respond to inquiries and requests with a positive attitude, including late check-outs, room changes, and billing questions.Keep an organized activity log for proper follow-up and guest satisfaction.Manage safety deposit box access and assist with mail and information requests.Book reservations and provide local attraction insights to enhance our guests' stay. What You Bring: A friendly, easygoing demeanor and a passion for customer service.Familiarity with office equipment (fax, printer, etc.) and basic bookkeeping.Proficiency in English (oral and written) and strong communication skills.Good organizational skills and the ability to multitask in a fast-paced environment.Problem-solving abilities and a proactive approach to guest needs.A high school diploma: additional qualifications are a plus. Join Us! If you're looking to be part of a team that values your contribution and promotes a positive work culture, we'd love to hear from you! Apply today and start your journey with Wyndham Garden Pittsburgh Airport.

Created: 2025-09-27