Customer Service Representative

TWO MEN AND A TRUCK is NOW HIRING an enthusiastic, customer focused individual who is eager to sell! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. Join our team today! What We Offer * Pay range: $15 per hour * Annual performance bonus * Part-Time position available * Paid training * Career advancement opportunities Responsibilities * Provide outstanding customer service on all calls and online inquiries * Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications * Input information into internal move software to provide accurate moving estimates and schedule moves * Achieve daily, monthly, and yearly sales goals and customer satisfaction goals * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns * Prepare move-related paperwork and documents * Utilize your sales expertise to secure critical sales * Continually maintain a thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK and effectively oppose any customer objections * All other duties as assigned Requirements * High school diploma or equivalent is required * Excellent customer service skills (friendly, courteous and helpful) * Cookeville or surrounding area native a plus * Exceptional organizational and time management skills * Ability to analyze and solve problems effectively * Accurate; consistent attention to detail * Comfortable in a fast-paced environment; able to adapt quickly to changing priorities * Ability to multi-task and enter customer data into move software while on the phone * Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale * Strong team player who works productively with a wide range of people and personalities * Basic computer/keyboarding skills * Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values * Must be willing to submit to a pre-employment drug test and background check This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Cookeville, TN. The employer at this location Broeker Lane, L.L.C..

Created: 2025-09-27