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Remote Customer Service Advocate

Disabled Veteran Solutions - Wilkes Barre, PA

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Job Description

? Ready for a Mission That Matters?Hello, superstar! ? Disabled Veteran Solutions (DVS) is looking for a ? stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine ?️ - you're a vital part of a diverse and inclusive team ? dedicated to making a difference ?.? The MissionAs a Customer Advocate, you'll be a healthcare hero ? for 50 to 70 people every day. You'll navigate the world of primary care doctors ?, medications ?, appointments ?, and benefits ? like a pro, armed with your knowledge ? and amazing social skills ?️.And the best part? You'll make a real impact on people's lives ❤️.? The Details• ? Full-time position, Monday through Friday (because we all need a little weekend! ?)• ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST• ? 5-week intensive orientation (don't worry, we've got your back every step of the way! ?‍?)?️ Your Secret Weapons• ? A great ear for listening and a knack for finding solutions• ?‍♀️ Ability to juggle multiple tasks like a pro• ? Passion for helping others and brightening their day? Your Arsenal• ? High school diploma (bonus points if you've got a degree! ?)• ? At least 1 year of experience in insurance operations• ? Tech-savvy and confident navigating our web-based systems• ? Detail-oriented with strong follow-through? The Cherry on Top• ? Experience in healthcare/insurance• ? Background in social work, behavioral health, or similar fields• ? A customer service ninja with amazing problem-solving skills? Why DVS?• ? Competitive pay and amazing benefits• ?? Veteran-owned, nationally recognized company• ? Real opportunities for growth and professional developmentWhat are you waiting for?If you're ready for a mission that matters...Let's do this! ?Start: October 20th, 2025Training: 8:00 a.m. - 4:30 p.m. (5 weeks)Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on WednesdayAll times are Eastern StandardA pre-employment drug screening and criminal background check are required prior to employment.

Created: 2025-09-27

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