Collections Specialist

Description We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Hopkinton, Massachusetts. In this role, you will be responsible for managing outstanding accounts and ensuring timely resolution of billing discrepancies. This position requires a proactive individual with strong organizational skills and the ability to solve problems effectively. Responsibilities: - Manage and resolve a backlog of outstanding accounts and billing issues. - Conduct thorough reviews of consumer and commercial collections to ensure accuracy. - Collaborate with clients and internal teams to address payment discrepancies and overdue balances. - Monitor accounts receivable and follow up on overdue invoices to secure payments. - Utilize established collection processes to achieve timely resolution of outstanding debts. - Analyze credit and account histories to identify potential risks and recommend solutions. - Ensure all documentation related to collections and billing is maintained accurately. - Implement strategies to improve collection efficiency and minimize delays. - Provide regular updates to management on collection efforts and account statuses. - Maintain compliance with company policies and industry regulations during all collection activities. Requirements - Proven experience in commercial and consumer collections. - Strong understanding of credit and collection processes. - Exceptional attention to detail and organizational skills. - Ability to problem-solve and make sound decisions independently. - Effective communication skills for interacting with clients and team members. - Familiarity with billing and account reconciliation procedures. - Proficiency in using collection tools and software. - Self-motivated with the ability to prioritize tasks in a fast-paced environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (.

Created: 2025-09-27