Account Executive, Ticket Sales & Experience - St. ...
AEG - Saint Louis, MO
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In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.POSITION: Account Executive, Ticket Sales & Experience - St. Louis Battlehawks Reports to: Sr Director, Ticket Sales & ServiceLocation: It's strongly preferred that candidates live in or be willing to relocate to the St. Louis market.About the UFL: The United Football League (UFL) is the professional spring football league, born from the groundbreaking 2024 merger of the XFL and USFL. With the visionary backing of RedBird Capital Partners, FOX, Dany Garcia, Dwayne Johnson, ESPN and Mike Repole, the United Football League is redefining the football landscape. The United Football League is committed to pushing the boundaries of the game and delivering an elevated experience for players, fans, and partners alike.ABOUT THE ROLEThis position is responsible for driving new business through the sale of ticket packages, including season tickets, group tickets, and suites for the UFL. This will report directly to the Sr Director, Ticket Sales & Service assigned to the market..What you will do:Sell UFL ticket packages for designated teamMaintain a regular quota of ticket sales results and desired activity levelsGenerate sales through deposit holders, existing leads, as well as develop leads through personal prospecting, referrals, networking, social selling and effective researchCreate and develop new business by regularly pitching prospective clients through virtual presentations, face to face meetings, phone prospecting, social selling and group presentations at eventsParticipate and lead activities at UFL team, and partner events to support ticket sales efforts and promotional initiatives with purpose of selling, networking, gathering leads and meeting new prospectsRegularly seek and attend community, chamber of commerce and other organizationsEffectively handle incoming sales calls from prospective clients for all ticket sales productsEffectively follow up with customers and prospective customers in order to build relationships to help drive business meet and exceed assigned sales goals for all ticket productsMaintain high level of customer service with all ticket package holdersEffectively and enthusiastically execute game day activations to provide fans with access and experiences (ie. access to the field, support player autograph sessions, youth clinics, mini games, etc.)Regularly produce accurate updates on prospecting activity, sales performance, outside appointments and event recaps through the use of Salesforce CRM systemPoint of contact for individual business to UFL team and league level managementContribute positively to a competitive sales team culture and actively participate in sales team meetings and training sessionsRepresent the UFL, the team and other partners professionally, with integrity, credibility and good judgmentCollaborate with and perform other duties as assigned by team and/or league staff as neededWhat you will bringThe qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree or equivalent experience requiredMinimum of 1 year outbound sales experiencePremium and/or ticket sales experience in the sports and entertainment industry preferredMinor League or start-up sports and entertainment experience preferredExperience with Microsoft Office and Google Suite products requiredExperience with servicing customers preferredExperience with CRM system, Salesforce preferredExperience with a ticketing system - Ticketmaster/Archtics preferredKnowledge/Skills/AbilitiesAbility to achieve ticket sales resultsAbility to maintain professional behavior and appearanceAbility to demonstrate uncompromised judgment and discretion to protect the confidentiality/privacy of others, as well as company documents and recordsStrong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skillsOutstanding customer service and interpersonal communication skillsSolid judgment and interpersonal effectivenessAn interest and ability in serving others as one of the primary functions of their jobBe self-directed and able to work independentlyFlexible and reliable team player, both within their department and within the company as a wholePossess strong communication skills; must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skillsPossess a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectivesAbility to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruptionStrong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be madeOther dutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Additional Details The role is hybrid, works in a remote office and/or an office environment and will be expected to attend all games and eventsPosition may require periods of sitting at a desk, frequent bending, moving, lifting, and carrying material weighing up to 20 pounds.Ability and willingness to work proactively at events sponsored by the UFL, partner organizations and other grassroot opportunities to promote the UFL team in the selected market and develop new business and fan relationshipsTravel to game, appointments and events as neededMinimal Travel (Ability to work a flexible schedule inclusive of weekends, nights and holidays requiredWork requires the ability to lift/carry objects routinely as follows:Light Lifting: No lifting of objects weighing more than 15 pounds on a regular basis.Other duties as assigned by Sr. Director, Ticket Sales & Service or SVP, Ticket Sales & ServiceCompensationThis role is eligible for annual incentive and/or comprehensive benefits, including medical/dental/vision/life insurance, a 401(k) plan, accrued paid time off and offers a discretionary bonus and commission. The actual base salary offered will depend on a variety of factors, including, without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.Equal Employment Opportunity StatementThe UFL maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.
Created: 2025-09-27