Admissions Coordinator

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition assistance Vision insurance OVERVIEW: The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student’s decision to attend a Southeastern College program. As the student’s first contact, Admissions Coordinators also play a critical role in ensuring the new student’s successful transition and integration into their respective programs.  BUSINESS CONTRIBUTION: Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through:  Attracting, engaging, and vetting prospective students  Maintaining a pipeline of candidates  Enrolling and starting qualified students   ESSENTIAL FUNCTIONS:  Pursuing Inquiries and Enrolling Candidates:  Review inquiries/leads provided by the Director of Admissions  Make outbound calls to prospective candidates  Conduct basic phone screening interview to:  Assess interest and get prospect to come in for interview  Set appointments for in-person interviews for likely prospects  Conduct in-person interviews (phone interviews for e-campus)  Administer student self-assessment  Conduct CQQ – structured interview:  Determine readiness  Identify barriers  Identify resources and support  Provide overview of Southeastern College and available programs  Discuss specific program options  Arrange for admissions test (general and any specific program assessments) and review results  Initiate student enrollment  Ensure student meets with Bursar to pay application and registration fees  Arrange financial aid overview with Financial Aid Department   Following-up with Candidates:  Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class start.  Perform administrative functions including development of the students’ permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.  Ensure file is complete when transitioning to Financial Aid and Academics departments  Ensure readiness for orientation  Coordinate with Financial Aid Administrators  Participate in orientation  Greet students for class starts   Managing Activity and Business Planning:  Learn curriculum and new program offerings  Know career potential for each program and job market  Develop weekly business plan for activity  Keep notes/logs in C2K Campus View  Maintain pipeline of prospects  Meet student start objectives   PHYSICAL DEMANDS: The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments.  Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone.  WORK ENVIRONMENT: Professional office setting: moderate noise levels and controlled indoor climate.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   LOCATION: This position is an onsite position located at your campus unless otherwise determined by the Executive Director and/or designee. Any changes must be reviewed by the Campus President and all final approvals must come from the Executive Director and/or designee.  Job Specification Admissions Coordinator    Knowledge, Skills, and Experience: The Admissions Coordinator role is primarily focused on identifying, vetting, and bringing on board qualified students. Thus, Admissions Coordinators engage in a heavy degree of interaction with prospective students. The role requires a consultative approach. In order to successfully engage prospective students and gain their interest, Admissions Coordinators should have experience in client services, career counseling, and/ or recruitment. Admissions Coordinators must also have the ability to learn and understand how to articulate the Southeastern College program offerings.  Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Admissions Coordinator position.  -Knowledge:  Consultative advisement and building client rapport  Business planning – how to organize prospect data, develop and follow an approach, and organize time   -Skills:  Objective setting – set reasonable, yet high targets, and create a plan for attaining those targets  Interviewing – discuss and build mutual agreement on the value of education and potential fit for various program offerings    -Experience: Experience in consultative/customer services and relationship building are critical components to success as an Admissions Coordinator. Although not exhaustive, work experience in the following areas is highly valued:  Career Counseling  Financial Advising  Business Consulting  Client/Customer Service   Education, Experience, and Training: At Southeastern College, Admissions Coordinators work with prospective students to understand the value of higher education and the doors that a degree can open. They also work to ensure smooth enrollment and successful transition into Southeastern College. Thus, it is critical that Admissions Coordinators have at least a bachelor’s degree.  

Created: 2025-09-27