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Customer Service Rep

Abacus Service Corporation - Hacienda Heights, CA

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Job Description

Description: Position Summary: This position will professionally respond and interact with customers using various means of communication, (phone, or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team! Schedule: The schedule for this position is Monday-Friday, 8:00am-5:00pm Position Responsibilities: • Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits. • Provide customer support with special requests. • Assist various departments in the Distribution Center as needed. • Other projects or duties as assigned. • This position is open to local residents only, no relocation offered. *Required Experience : 6 months in call center environment Required Qualifications : Required Qualifications : • High school diploma or GED. • Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment. • Ability to deal with customers on a day to day basis, via phone and/or in person. • Strong interpersonal and exceptional problem solving skills in addition to being a team player. • This position must pass a post-offer background and drug test. • Excellent computer skills. Preferred Qualifications : • 1 - 2 Years Customer service, call center and / or related area within foodservice industry. • Recent experience in a fast paced call center environment. • Previous experience using Cisco phone systems/multi phone line systems. Enable Skills-Based Hiring No Hours per Day 8 Hours per Week 40 Total Hours 40.00

Created: 2025-09-27

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