Office Assistant 1

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 09/23/25 Applications Due10/03/25 Vacancy ID198417 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPNo AgencyHigher Education Services Corporation TitleOffice Assistant 1 Occupational CategoryClerical, Secretarial, Office Aide Salary GradeNS Bargaining UnitASU - Administrative Services Unit (CSEA) Salary RangeFrom $18 to $18 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 99 Washington Avenue City Albany StateNY Zip Code12255 Duties Description 1. Monitor and respond to inboxes and communications from students and institutions. 2. Input data from inboxes and support data analysis efforts. 3. Support community outreach through resource sharing and resource development. 4. Participate in events and outreach efforts. Assist students and offer amazing customer service. 5. Working with teams to resolve individual and systematic issues. 6. Attendance and participation in departmental meetings. 7. Additional duties as assigned. Minimum Qualifications • Proficient in Microsoft Office * Work independently * Be Detail Oriented * Use effective time management * Be able to communicate efficiently verbally and in writing * Offer constructive feedback and provide suggestions to improve current procedure * Using the skills above would allow new staff to research and resolve account issues. * Excellent organizational skills and attention to detail. * Ability to multitask, prioritize tasks, in a fast-paced environment. * Proficiency in Microsoft Office Suite and Webex. Additional Comments Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off * Thirteen (13) paid holidays annually, plus two (2) floating holidays. * Up to Thirteen (13) days of paid vacation leave annually. * Up to Five (5) days of paid personal leave annually. * Up to Thirteen (13) days of paid sick leave annually for CSEA or PEF; up to eight (8) days of paid sick leave annually for M/C. * Up to three (3) days of professional leave annually to participate in professional development. Health Care Benefits * Eligible employees and dependents can pick from a variety of affordable health insurance programs. * Family dental and vision benefits at no additional cost. Additional Benefits * New York State Employees' Retirement System (ERS) Membership * NYS Deferred Compensation * Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds * Public Service Loan Forgiveness (PSLF) * And many more. PSLF: The Public Service Loan Forgiveness (PSLF) Program allows public service employees to have the remaining balance on direct loans forgiven after 120 qualifying payments are made under an accepted repayment plan while working full-time for an eligible employer. New York State is an eligible employer. More information is available at Some positions may require additional credentials or a background check to verify your identity. Name Higher Education Services Corporation Telephone (518) 474-7556 Fax (518) 473-6685 Email Address Address Street 99 Washington Ave City Albany State NY Zip Code 12255 Notes on ApplyingMETHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at by the filing deadline listed in this posting. Please include "3960- Office Assistant 1" in subject line.

Created: 2025-09-27