ServiceNow Solutions Architect

OverviewLeidos is seeking a ServiceNow Solutions Architect and Technical Manager to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our high performing teams responsible for building the next-generation enterprise APIs and modern responsive user interfaces, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. Required skills include expertise in developing enterprise-wide architecture, guiding multiple development and implementations, and providing leadership with development Team Leads. Selected candidate must be willing to work on-site 5 days a week in Woodlawn, MD.Team cultureOur teams seek candidates who value collaboration, inclusive environments, ownership, urgency, and proactive technical leadership, and who are motivated to provide innovative solutions to complex problems.Day to Day ResponsibilitiesLead the ServiceNow architecture development, enhancements and implementations.Collaborate with customers and stakeholders to utilize ServiceNow for managing enterprise services and enhancements using new technologies (e.g., AI and automation).Build roadmaps, provide recommendations, and lead development and adoption of new technologies and services to maximize ServiceNow capabilities.Provide assistance to development teams as needed.Foundations for Success (Basic Qualifications)BS Degree and 12+ years of experience. Additional years of experience may be substituted in lieu of degree.12+ years of experience as ServiceNow Developer8+ years as a ServiceNow Solutions Architect8+ years leading ServiceNow development teamsMust be able to obtain and maintain a Public Trust. Contract requirement.Factors to Help You Shine (Required Skills)These skills will help you succeed in this position:Required ServiceNow certification: Certified System Administrator (baseline); Certified Application Developer (baseline)ServiceNow CIS certifications in multiple areas: CIS - Customer Service Management; CIS - IT Service Management; CIS - Discovery; CIS - Service Mapping; CIS - Strategic Portfolio Management; CIS - Application Portfolio Management; CIS - Software Asset Management; CIS - Hardware Asset Management5+ years of experience with technical discussions and reviews5+ years of experience across various parts of the ServiceNow platform and integration with commonly used third-party technologies5+ years of experience developing ServiceNow solutions across ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR5+ years of industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)5+ years of technical leadership experience driving change and solutionsAbility to work in a high growth, fast paced environmentExcellent understanding of system architecture and design principlesExperience supporting IT-related data integrity (CMDB, HAM, SAM, etc.)Excellent technical leadership and initiative to take on additional responsibilitiesExcellent written and oral communication skills to deliver technical solutions clearlyExperience with the US Federal GovernmentHow to Stand Out From the Crowd (Desired Skills)Showcase knowledge of modern development through the following experience or skills:Web development experience with HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or JavaExperience with implementing JavaScript to support automation across ServiceNow modulesExperience with REST and SOAP web servicesExperience with Business Rules, Workflows, Identification Rules, Workspaces and External PortalsKnowledge of SAML, Active Directory, or LDAPSpecialized ServiceNow Developer Certifications (ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM, HR)Project Management or Agile certificationITILv4 Foundations CertificationAbout Leidos: We deliver innovative solutions through diverse and talented people who are dedicated to our customers' success. We empower our teams and communities, guided by our Mission, Vision, and Values. Each position is more rewarding when you know the why behind it and that your work makes a difference to those who need it most. We value every team member, regardless of contractor or employee status.Are you a US citizen, US resident, or visa candidate and think you might fit? We encourage you to apply and start the conversation today. This role supports SSA contracts in Woodlawn, Maryland.Note: This posting is for U.S. positions. Pay range: $126,100.00 - $227,950.00. The Leidos pay range is a general guideline and not a guarantee of compensation; final offer depends on responsibilities, education, experience, and other factors. #J-18808-Ljbffr

Created: 2025-09-28