Desktop Support Technician - Brooklyn

OverviewRole: Desktop Support Technician - Evening ShiftSchedule: Sunday through Thursday, 4:00 PM - 12:00 AMLocation: New York, NYTraining: Candidate will train with the day shift for the first 3-4 weeks. Compliance with flu shot requirements is mandatory.ResponsibilitiesProvide Level 2 desktop support for hardware, software, and peripheral issues.Troubleshoot and resolve technical problems efficiently and independently.Support Windows 11 environments and enterprise applications.Collaborate with day shift teams during training and transition periods.Maintain accurate documentation of incidents and resolutions.Ensure compliance with organizational IT policies and procedures.QualificationsEducation: Bachelor’s degree preferred. If not completed, candidate must be actively pursuing or making arrangements to obtain it.Experience: Proven experience as a Desktop Support Technician (Level 2 or higher). Prior healthcare environment experience is highly preferred.Skills: Strong troubleshooting, communication, and customer service abilities; familiarity with ticketing systems and remote support tools; experience with Windows 11 is a plus.Desired SkillsStrong troubleshooting and diagnostic skills.Excellent communication and customer service abilities.Familiarity with ticketing systems and remote support pensation & BenefitsPay: $25.00 per hour (range may vary by location and qualifications).Benefits: Eligible benefits may include medical, dental & vision, 401(k), life insurance, disability, HSA, transportation benefits, EAP, and time off (PTO/vacation/sick leave). Eligibility requirements apply and benefits may change.Workplace & Additional DetailsWorkplace: Fully onsite position in Brooklyn, NY.Application Deadline: This position is anticipated to close on Oct 3, 2025.About TEKsystemsTEKsystems is a provider of technology and workforce solutions and an Allegis Group company. TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity or any characteristic protected by law.For more information about TEKsystems and TEKsystems Global Services, visit .Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustry: Software DevelopmentNote: Referrals may increase interview opportunities. #J-18808-Ljbffr

Created: 2025-09-28