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Director, Creative Services COE Leader

BDO USA - Chicago, IL

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Job Description

OverviewThe Creative Services Center of Excellence (CoE) is a virtual team of specialized, client-focused, and high-performing creative and design professionals responsible for creating visual designs, creative brand representations, and copy layout that can be used across print and digital applications. The team works closely with industry, business line, and brand marketing leadership, along with BDO professionals and firm leadership, to develop and execute the visual elements of marketing strategies, materials, and campaigns.Job SummaryThe Creative Services Director translates business goals into compelling creative strategies and leads the teams that execute them. This hands-on leadership role blends creative vision with strategic planning to ensure all creative output aligns with the brand identity and reaches the target audience. The ideal candidate balances strategic thinking with strong tactical execution to produce innovative, high-quality, on-brand creative work. This role oversees the people, process, and technology that bring to life the visual elements of the marketing strategy and contributes to increasing the firm/'s brand value through multi-media designs that represent the firm/'s visual identity and brand story. It requires the ability to articulate vision and priorities, manage a diverse team, and operate in a fast-paced, agency-like environment. This role oversees resources and projects related to the firm/'s creative services, including visual identity and branding, advertisements, digital experiences, videos, and publications. It functions as the lead supervisor on various projects, drives creative strategy, provides leadership and direction, and upholds standards for design, branding, and visual style in print and digital media.Job DutiesMaintains a holistic understanding of the entire creative process, from content development to design and strategyCollaborates on ideation and delivery of new design concepts for projects that may include print, digital/web, video, signage, newsletters, training materials, and reports/publicationsServes as a strategic internal resource to marketing professionals, industry groups, and business lines to ensure visuals, messaging, and interactive elements align with the firm/'s vision and brand standardsCollaborates with the Creative Services team and internal clients to establish a vision for a deliverable or design and create a visual concept by studying or researching information and materialsEstablishes schedules for short-term and long-term projects; plans tasks; manages workflows, team/support staff, and goals to ensure on-time, high-quality deliveryFocuses on evolving the brand through innovative design and visual concepts; researches and tests new technologies and processes to support digital transformation and efficienciesChampions the BDO brand to ensure marketing and communications reflect the firm/'s messaging, positioning, and visual identityDevelops and maintains tools/resources to communicate corporate visual identity and design processes in alignment with global standardsIllustrates visual concepts by designing and refining layouts of art and copy, including arrangement, size, type size, and styleEmploys color, type, illustration, photography, animation, and layout techniques that align with firm brand standardsReviews and approves designs and other graphics created by the team; secures approval of concepts according to national marketing protocol and defined processesPrepares print-ready files and liaises with external vendors and printers for finished copy and deliverablesMaintains technical and industry knowledge by attending design workshops, reviewing publications, and participating in professional societiesWorks with external agencies and vendors (advertising, PR, graphic design, printing) to create specific deliverablesDevelops and delivers firmwide brand visual elements and PowerPoint training, including training specific to marketing, administrative, and business development professionalsOther duties as requiredSupervisory ResponsibilitiesMentors, motivates, and supervises the Creative Services team to nurture ideas and monitor overall performanceOversees day-to-day work assignments and ensures quality deliverablesDevelops and delivers training programs to support team and individual professional growthExperience and QualificationsBachelor’s degree required; Major in Graphic Design preferredTen or more years of design or marketing and communications experience requiredExperience with professional services (accounting, financial consulting, business advisory services and/or banking) preferredExperience overseeing cross-functional teams in-house or in an agency environment preferredAdvanced experience with InDesign, Illustrator, and other design-related Adobe applications; proficient in Microsoft Office Suite, especially PowerPointExperience with interactive content tools (e.g., Ceros, Outgrow, ContentTools) preferredExperience with video creation programs (e.g., Adobe After Effects and/or Premiere Pro) preferredExcellent IT skills with design and photo-editing software; strong creativity and innovationStrong project leadership, time management, and organizational skills; high attention to detailAbility to work in a deadline-driven environment while handling multiple projects and managing internal and external providersExcellent written and verbal communication and presentation skills; experience writing for marketing materialsStrong interpersonal and client service skills; consultative approach to collaborating with marketing and client service professionalsKnowledge of production print processes; ability to understand and communicate BDO business, marketplace, and value propositionDriven self-starter with a proactive approach to serving professionals in a client-oriented, matrix environmentSalary and BenefitsIndividual salaries offered to a candidate are determined after consideration of factors including qualifications, experience, skills, and geography.National Range: $140,000 - $160,000Colorado Range: $140,000 - $170,000Illinois Range: $140,000 - $170,000Maryland Range: $140,000 - $160,000NYC/Long Island/Westchester Range: $140,000 - $160,000About UsJoin BDO, where you will find more than a career—you/'ll find a place where your work is impactful and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture centers on meaningful connections, curiosity, and authenticity, while making a positive difference. BDO is proud to be an ESOP company, reflecting a culture that shares growth with our U.S. team. We provide assurance, tax and advisory services for clients across the U.S. and in over 160 countries through our global organization.BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). The ESOP offers participants a stake in the firm/'s success with beneficial ownership and potential financial growth as shares vest. The ESOP complements our compensation and Total Rewards benefits. The annual ESOP allocation is funded by BDO through investments in company stock, with no employee contributions.We are committed to delivering exceptional experiences to middle-market leaders by sharing insight-driven perspectives and focusing on quality and sustainability. Our values include welcoming diverse perspectives, empowering team members, transforming client outcomes, encouraging ingenuity, and focusing on resilience and growth. We offer Total Rewards beyond traditional benefits.Equal Opportunity Employer, including disability/veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. #J-18808-Ljbffr

Created: 2025-09-28

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