Territory Sales Manager

OverviewWho We Are: FFB, a dynamic and acclaimed single-branch bank founded in Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has earned us recognition and awards. At FFB, we value the uniqueness of every individual and craft personalized banking solutions that cater to distinct needs. FFB brings together diverse talents from across the country. We believe our people are our greatest strength and seek ambitious, passionate individuals who align with FFB's vision, regardless of location.If you’re ready to be part of a winning team, we invite you to apply and join the FFB family.Recent Achievements speak to our performance: 2024 & 2025 - American Banker: #1 Top Performing Publicly Traded Bank with under $2b in assets2023 - American Banker: Top 5 Community Bank in the Country2023 - OTCQX: Best 50 Companies2023 - Bauer Financial: 5-star RatingWhat You Should Expect While Working at FFBCompany ownership through our Employee Stock Ownership Program (ESOP)A friendly, close-knit work culture that encourages growthOpportunities to participate in community networking eventsBenefits PackageMedical/Dental/VisionLife InsurancePaid Vacation401(k) Retirement PlanTraining & DevelopmentTuition ReimbursementEmployee Assistance ProgramInternal Job Posting & Referral ProgramIdeal CandidateFFB values teamwork, relationship, authenticity, and commitment (TRAC). We expect that team members will reflect these values in the workplace:Teamwork – We collaborate, hold each other accountable, and win together.Relationship – We are trustworthy, transparent, and respectful.Authentic – We are humble, vulnerable, and speak mitment – We are owners, hungry, responsive, and purposeful. About the PositionThe Territory Sales Manager is responsible for driving the growth of FFB Bank’s merchant services by acquiring new business and supporting existing clients. This role combines proactive territory development with close collaboration across bank departments to generate qualified referrals. As a subject matter expert in merchant services, the Territory Sales Manager provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with strong growth potential in a performance-driven environment.This position offers a market-competitive base salary, complemented by a structured ramp-up bonus to accelerate early performance and long-term success. Additional compensation includes one-time payouts, quarterly bonuses, and profit share, with clear opportunities for career growth based on performance. Essential DutiesGenerates new leads through outbound calls, emails, networking, and in-person meetings.Builds and maintains strong relationships with prospective and existing clients to drive long-term business.Utilizes CRM tools (e.g., IRIS CRM, Salesforce, HubSpot) to manage pipeline and client interactions.Prepares proposals and performs sales presentations and product training at client locations.Prepares client implementation documents and maintains client files.Performs follow up with Merchant Services referrals from bank employees.Provides telephone support and acts as primary customer service contact for Merchant Services customers for general inquiries, technical support, billing, and special requests.Monitors portfolio reports (low activity, inventory, etc.).Acts as liaison to branch staff with qualifying Merchant services prospects and participates in sales activities to generate new business.Performs pricing review of regional competitors, maintains prospect database and monthly sales reports.Performs periodic portfolio reviews to identify revenue opportunities.Embodies the TRAC values in daily interactions and pletes administrative tasks with urgency, including required Bank Compliance Training. Responds to inquiries in a timely and professional manner. Represents the Bank ethically and in community involvement.Promotes understanding of and commitment to EEO policies; supports a diverse, respectful workplace.Ensures adherence to Bank policies, procedures, and applicable laws; maintains confidentiality and data privacy; performs AML/CFT responsibilities as applicable.Travel up to 75% for client locations, sales presentations, conferences, events, and training. Travel may include long-distance flights and overnight stays. QualificationsBachelor’s degree from an accredited college or university; field preferred (Business, Finance, or related).Minimum 3–5 years of related experience in banking, merchant services sales, or relevant industry.Demonstrated ability to cross-sell and explain products and services confidently.Knowledge of commercial banking products and federal compliance regulations preferred.Ability to take initiative and effect change through consensus building, negotiation, and conflict resolution.Experience with CRMs and Payment Gateways; proficiency in Microsoft Office Suite.Experience with digital onboarding tools or virtual sales platforms.Strong written, oral, and interpersonal communication skills; ability to interpret documents and procedures.Strong organizational and time management abilities with attention to detail.Teamwork and relationship-building skills to lead collaborative efforts across teams.Willingness to take on special projects and perform other duties as mitment to continuous learning and professional development.Ability to maintain authenticity and integrity in professional interactions.Ability to manage multiple priorities and meet deadlines in a dynamic environment.Ability to work independently and in a team; adapt to changing priorities.Current driver’s license and a vehicle with appropriate insurance if required to drive for duties. CompensationCompensation: 70,000-85,000 Yearly Salary #J-18808-Ljbffr

Created: 2025-09-28