Shipping Clerk

The Shipping Clerk is responsible for completing all shipping transactions, and relevant internal and external communication to the customer. Primary Responsibilities: * Accurately and timely complete tasks assigned by the Outbound Clerical Supervisor * Complete the outbound clerical activities in accordance with the established shipping processes to ensure customer expectations for shipment deadlines are met. * Respond to urgent requests, and ensure all orders are processed based on load schedule. * Communicate errors to ensure corrective actions are identified and implemented. * Escalate recurring issues to the management. * Respond to customer escalations and complaints to quickly resolve service issues Candidate Specifications and Requirements: Education/Experience/Requirements: * 1-2 years of clerical experience, preferably in a warehouse setting required Knowledge, Skills, and Abilities * Working knowledge of Microsoft Office Outlook, Word, and Excel required * Must be able to read, write, and comprehend English proficiently * Personal accountability with a customer-focused sense of urgency * Good interpersonal and communication skills; possess good phone and email etiquette * Experience working in a team environment * Attention to detail and accuracy * Positive can-do attitude and good work ethic * Good organizational skills; ability to multitask; demonstrate flexibility * Ability to stand, sit, bend, pivot, and lift up to 25 lbs. unassisted * Commitment to safety as demonstrated through previous work * Excellent attendance history * Willing to work flexible hours and weekends as required

Created: 2025-09-28