Restaurant Operations Manager

Overview: We are currently hiring professional, growth-seeking leaders to oversee the operations, safety, systems, growth and development of our restaurants in Wisconsin, Minnesota, and Michigan. About this role: This position involves coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. We train our leaders to first understand how to lead and operate a single restaurant successfully, then gradually move them to oversee more locations. All managerial hires start with the title Management Trainee. We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. The Certified Regional Supervisor is responsible for leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development. They will provide training tools, honest feedback, coaching and support of personal and professional goals. This role also involves communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized. The ideal candidate will have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics. Organization and effective follow-up with teams is essential for success. Responsibilities: Coaching and developing Restaurant Managers Communicating company goals and expectations Leading and developing high-performing Management Team Members Promoting an environment where there is a sense of urgency to satisfy guests Having systems and processes in place to confirm completion of regular reporting and tasks Identifying and resolving issues in a timely manner Requirements: FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED. A strong understanding of company financials Organization and effective follow-up with teams Producing professional and clear, concise communication Demonstrating honesty, integrity, clean image, and a positive influence All offers of employment are contingent upon clear results of a thorough background check.

Created: 2025-09-29