Director of Real Estate Management

This is a senior level position whose purpose is to oversee the operation of the public housing portfolio, overseeing the technical and administrative functions of management, maintenance and occupancy activities and contract administration services for he Assistant Director of Real Estate Management will manage, mentor, train, supervise, and oversee the maintenance, assist & drive policies, standard operating procedures, and administration of the assigned housing community or communities owned and managed by the Detroit Housing Commission (DHC).The position is responsible for overall strategic planning/goal setting, directing, overseeing, and depending on the property, a combination of directing, overseeing, and assessing the performance of property management’s efforts around recertification and file cleanup, audit oversight, Landlord/Tenant legal processing, application processing, property leasing and management, maintenance of properties, construction projects, fleet management and maintenanceperformance. This position also is responsible for establishing and maintaining appropriate policies and procedures necessary to implement the DHC asset management programs and functions to effectively ensure that federal, local and DHC regulations and performance goals are met or exceeded. Work also involves developing and maintaining standards of performance for property operations, property conditions, safety and security, and financial performance and evaluating accomplishments through the review of recurring and special reports. The Director of Real Estate Management oversees the contracts associated with their portfolio, ensuring allowability and budget feasibility before facilitating approval and timely payment. The Director of Real Estate Management exercises considerable independent judgment and initiative in performing the duties of the position and must exercise tact and courtesy in contact with federal, state, and local officials, consultants, housing agencies, residents, and the general public. Finally, the Director of Real Estate Management will play a crucial role, in a conjunction with the Assistant Director of Rea Estate Management, within the roll-out, performance tracking and continuous improvement of DHC’s “hybrid” co-working model at DHC-owned and managed properties. Supervisory Responsibilities The incumbent is responsible for the oversight, management and supervision of all Detroit Housing Commission developments including the activities for Property and Asset Management, Maintenance, Occupancy, and coordination of modernization and Resident Services, through intermediate managers and private management companies. EDUCATIONAL REQUIREMENTS Bachelor's Degree EXPERIENCE REQUIREMENTS Experience must be inreal estate asset management, multi-family housing management, program management of federal housing programs, and interpreting and implementing HUD regulationsExperience in managing third party asset management contracts and low rent public housing programs is considered a plus.7 years of management experience,Strong leadership skills; and proven ability in motivating employees and promotingteamwork, accountability and productivity.Public Housing Management certification is required within one year of employment or equivalent practical experience may be substituted. OTHER REQUIREMENTS Must have or be able to acquire a valid state driver’s licenseMust pass federal, state, and local criminal investigation clearances, and pass a drug screening test administered by the Commission or its designated providerMust be insurable under the agency’s insurance policyReal Estate Salesperson or Broker License; Public Housing Management or, Tax Credit Certification, Housing Compliance Credit Professional or, Certified Apartment Manager, Certified Portfolio Manager, Certified Property Manager or, equivalent KNOWLEDGE Knowledge of Housing & Urban Development Public Housing regulations and policies pertinent to the departmentKnowledge of HUD programs, requirements, and policies/proceduresKnowledge of DHC and departmental policies, procedures, and goalsKnowledge of organization structure, policies and proceduresKnowledge of standard office procedures, filing, and standard office equipment, including computer, fax, copier, telephone systemKnowledge of the principles and practices of automated information systems, and data processingKnowledge of the operation of commission and HUD computer system and softwareKnowledge of basic office practices, procedures, and equipmentKnowledge of HUD rules and regulations that apply to property management: Fair Housing Laws, Michigan Real Estate Landlord-Tenant Law, OSHA Standards, Local and State Building CodesKnowledge of HUD rules and regulations that apply to program eligibility and participation, income determination, HAP and tenant share calculation, rent reasonableness and payment standardsKnowledge of HUD regulations and guidelines relating to Housing Quality Standards (HQS) and State and Local building and occupancy laws or regulation ESSENTIAL Knowledge of HUD Section 8 programs: regulations, principles, and practice governing Knowledge of HUD Section 8 programs: regulations, guidelines, procedures, and requirementsKnowledge of HUD HCV program determination of income and rent calculation guidelinesKnowledge PHAS and UPCS inspection systemsKnowledge FSS & Homeownership Program Regulations, guidelines, procedures and requirementsKnowledge of the RHF grant programs and Hope IV grant programsKnowledge of DHC’s Administrative Plan and related policies and proceduresKnowledge of principles and practices of urban development and housing managementKnowledge of the agencies that help and services to residents, including eligibility requirementsKnowledge of principles and practices of community programs and organizationsKnowledge of the principles and practices of personnel management and supervisionKnowledge of the principles and practices of employee developmentKnowledge of the principles and practices of human resources management and supervisionKnowledge of the principles and practices of accounting, budgeting and budget administrationKnowledge of report preparation techniquesKnowledge of training methods for all levels of personnel, related to departmental initiativesKnowledge of organizational structure, workflow, and institutional proceduresKnowledge of strategic planning and organizational development techniques REQUIRED ABILITIES Act independentlyAnalyze situationsAttend to detailsCommunicate verballyCommunicate in writingConcentrateEmpathizeIdentify problemsInitiateManage pressureMotivateMulti-taskOrganizeThink creatively REQUIRED SKILLS Account for time and materialsAnalyze and report data to understand effectively make decisionsAnalyze contract modifications and make appropriate decisionsAnalyze invoices, purchase orders and requisitions accuratelyAnalyze situations, review available actions, and determine the best course of actionAnticipate potential issues to develop preventative actionsAttend to detailed work accurately and efficientlyCalculate, compute, summate and/or tabulate data and information, and present effectivelyCommunicate effectively orally or in writing with relevant stakeholders, internal and external, from a variety of backgroundsCommunicate technical ideas clearly and effectivelyComplete work order forms in accordance with established proceduresDevelop and maintain effective working relationships with stakeholders to accomplish organizational goalsEarn the confidence and cooperation of peersExercise judgment, decisiveness and creativity in situations involving evaluation of information against verifiable criteriaExercise sound judgment in analyzing situations and identifying potential problems within scope of responsibilityInitiate and manage work projectsLay out, oversee and coordinate public housing projectsManage multiple priorities and demands within established requirementsOperate standard office equipmentPlan, organize, complete or assign work and special projects to meet organizational goalsPrepare and analyze design specifications, statements of work or project proposals, draw conclusions and formulate recommendationsProvide feedback and guidance to management staff regarding eviction and security itemsProvide high level, quality customer service both internally and externally EssentialRead and understand department specific documentation, and policies and proceduresResearch issues using a variety of sources to obtain data and information ImportantSafely operated powered machinesActively listen to fully understand circumstancesAssess training needs and determine method for obtaining trainingBuild consensus and bridge differences to accomplish organizational goalsBuild, direct and manage teams effectivelyCommunicate ideas, thoughts, knowledge and information to foster clarity and engage othersDelegate duties and assignments to achieve objectivesDemonstrate leadership skills, guiding and motivating employees to accomplish organizational goalsDevelop policies and procedures congruent with organization’s needsEstablish evaluation standards and evaluate performance fairly and accuratelyImplement decisions in accordance with established requirementsInteract effectively in a complex, dynamic environmentLead with vision and expertiseMaintain confidentialityPromote intra-departmental and inter-departmental cooperation EssentialProvide and receive constructive and motivational feedback EssentialSupervise and support staffUnderstand and apply HUD organizational rules, instructions, policies and procedures appropriatelyUse sound judgment when implementing decisionsUtilize strong interpersonal skills to interact with various stakeholders SUPERVISORY RESPONSIBILITIES Direct employee supervisory responsibilities of 30+ employees REPORTS TO Chief Asset Operations ESSENTIAL JOB FUNCTIONS [The fundamental job duties the individual must be able to perform, with or without accommodation; removal of these functions would fundamentally change the job] Establish performance measures for each asset to ensure performance consistent with Authority operational objectives and applicable HUD requirements.Develop and implement comprehensive, annual business/management plan for each asset to (1) maximize income, and (2) preserve/create asset value. This plan should include a hold/sell analysis, annual operating and capital improvement budget, market analysis, valuation of the asset, and marketing planEnsure that approved property business/management plans are appropriately implementedReview and analyze all property activity, income, expenses, and operating characteristics against established goals and objectivesAdminister Property Management Contracts to ensure that contract terms are metEnsure that all property operations are carried out in a manner consistent with applicable Authority policies and procedures, HUD regulations, federal, state and local laws, and all Fair Housing and Equal Opportunity requirementsInitiate and participate in the procurement of management, construction, materials and supplies essential to the effective operation of the properties and preservation of the assetsConduct property inspections and perform sample compliance audits to ensure operations in accordance with applicable regulations and policiesAssist in asset sales, including marketing, negotiations, document review and closing. Prepare and submit accurate and timely status reports to the Director of Operations in the prescribed formatPerform strategic facility analysis to determine the most appropriate treatment to achieve the highest and best use of the real asset and to maximize income and valueMonitor the construction and leasing progress of new projectsProperty-specific management plans are developed in a timely manner and are designed to achieve appropriate property management objectivesProperty-specific operating budgets are produced in a timely manner and accurately reflect the applicable operating parametersAll rent and other charges are properly charged and collectedOperational deficiencies are diagnosed and corrected in a timely mannerSite-based maintenance services are delivered in a timely and effective mannerAll rent and other charges are properly charged and collectedHigh quality centralized maintenance services are delivered in a timely and cost-effective mannerCourteous, professional, and effective relationships with residents and resident organizations are maintainedNon-compliance with the lease is addressed timely and effectivelyTenant reexaminations are conducted in accordance with guidelinesTenant characteristics data is entered, in the prescribed format (i.e., HUD 50058), into the automated system for transmittal to the appropriate oversight agency in a timely and accurate mannerUnits are leased in a timely manner and that required occupancy levels are maintained.Site-based maintenance services are delivered in a timely and effective mannerOperational deficiencies are diagnosed and corrected in a timely mannerHigh quality centralized maintenance services are delivered in a timely and cost-effective mannerProperties are maintained to conform with UPCSProperty-specific and agency-wide maintenance plans are developed and implemented in accordance with applicable guidelinesCentral Maintenance operating budgets are produced in a timely manner and accurately reflect operating objectives and resourcesPhysical conditions of the properties are regularly assessed and incorporated into maintenance and capital improvement planningContracted capital improvements and maintenance are performed in accordance with contract terms and completed in a timely manner within cost constraintsSafety and security of facilities are maintainedSites, Buildings, Systems, and Units are inspected in accordance with applicable schedules and guidelines, and that correction of deficiencies are undertaken in a timely fashionOperational and status reports are prepared and submitted in accordance with guidelinesManagement records are properly maintainedParticipate in preparation of the DHC’s 5-Year and Annual PlansDevelop policies and procedures, with the approval of the Director of Operations, in areas of responsibilityProvide formal periodic operational and status reports to the Director of Operations and attend periodic executive staff meetings and monthly Board meetingsEstablish and maintain positive community and client relationshipsRepresent the agency in meetings with governmental officials, non-profit agencies and the publicFacilitate cross-functional communication and cooperationInterpret policy for subordinates, when requiredEstablish and maintain reporting systems to monitor performance standards and to ensure that written records of performance are maintainedEnsure training for all staff on statues, regulations, rules, policies, and procedures related to the Asset Management operations and public housing management.Monitor changes in federal and other regulations, assess impact on the agency and inform senior staffEstablish performance standards for subordinates, prepare (or approve) performance appraisals, and discuss with employees or supervisors; ensure position descriptions are current, and take disciplinary or corrective action as neededConduct regular staff meetings and maintain a record of meeting highlights. Interview prospective employees and make hiring decisions; approve or disapprove hiring recommendations from subordinate managersWork collaboratively across organization to meet operational and administrative needs of the Department, including but not limited to, Human Resources, Procurement, IT, Public Safety and Risk Management SUPPLEMENTAL FUNCTIONS [These are job duties the individual must be able to perform, with or without accommodation; removal of these functions would NOT fundamentally change the job] All other duties as assigned PHYSICAL ACTIVITIES AND DEMANDS LiftingCarryingPushingPullingStandingWalkingReachingKneelingCrouchingTraversing rough or uneven terrain EQUIPMENT Computer/laptopScannersProjectorsMonitorsCommunication systems WORK ENVIRONMENT Work in hot, cold, wet surroundingsPotential exposure – communicable diseaseExposed to continual, multiple distractions SOFTWARE Accounting softwareCustomer relationship management softwareContract management softwareDatabase softwareProgramming softwareInternet softwareInventory softwareSpreadsheet softwareWord processing softwareProperty management software Disclaimer This job description should not be construed as an exhaustive list of duties and responsibilities performed by people assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time. You can upload image for /themes/gavias_zaven/images/patterns #J-18808-Ljbffr

Created: 2025-09-29