HUMAN SERVICES PROGRAM ANALYST - 64005917

HUMAN SERVICES PROGRAM ANALYST - 64005917Date: Sep 25, 2025The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.Requisition No:861807Agency: Department of HealthWorking Title: HUMAN SERVICES PROGRAM ANALYST - 64005917This is an Open Career Service Human Services Program Analyst position with the Department of Health in Lee County.OverviewThis is a regional Human Services Program Analyst position with the HIV/AIDS program in Area 8. The position is responsible for the Linkage Re-Engagement Coordination (LRC) for Lee, Collier, and Hendry/Glades Counties. The incumbent develops, implements, and maintains activities to link newly diagnosed individuals within 30 days of diagnosis and re-engage previously diagnosed HIV-positive individuals into the HIV/AIDS system of care within the local Area/County. The LRC operates under the supervision of the Area 8 HIV/AIDS Program Coordinator and requires technical knowledge of diseases, healthcare services, epidemiology, and the ability to collect, compile, and analyze data from a Data-to-Care perspective. The LRC coordinates with HIV/AIDS providers and CBOS, local surveillance, STD, HIV prevention and care programs to assist with Data-to-Care linkage and re-engagement activities for the area/county. This position is classified as a sensitive position and handles protected health information on a need-to-know basis following Department of Health, HIPAA and Information Security and privacy policy.Employee abides by State/Federal laws governing health information. Responsible to maintain confidentiality, security, privacy, and integrity of protected health information.ResponsibilitiesCoordinates with and acts as a liaison to linkage and prevention specialists in Tallahassee to ensure Linkage to Care (LTC) assigned field records in the STARS database and the Linkage module are followed up on and closed out in a timely manner.Maintains a case load on assigned clients and participates in clinics to assist HIV diagnosed and exposed individuals with scheduling and transportation to and from medical appointments and other program related activities.Regularly monitors the status of all Linkage To Care (LTC) field records and lab reports for the region/the seven counties and provides technical assistance and training to DOH and community partners to ensure the accuracy of linkage outcomes and timely record closure.Linkage and Re-Engagement SpecificEnsures all assigned cases are linked to care within 30 days and proof of linkage such as labs, prescription or list of medication is attached or documented in the close section of the Linkage module.Acts as the primary contact for the HIV/AIDS Section Linkage Team and participates on regular linkage/re-engagement calls and provides regular updates to the HAPC and the HIV/AIDS Section on any successes, challenges, or changes experienced with linkage/re-engagement efforts.Coordinates with local HIV/AIDS surveillance and STD program staff to ensure Data-to-Care line lists are worked in a timely municates regularly with surveillance, the HAPC, the DIS/STD and other staff to assist with linkage and re-engagement activities for Area 8. Ensures information about each linkage/re-engagement is accurately documented and provided to surveillance staff for submission with the line list documentation once complete.PreventionProvides education to community partners, HIV/STD in service to medical providers as well as participating in community outreach to promote PrEP, nPEP, Test & Treat awareness.Develops a Linkage and re-engagement strategy in conjunction with other members of the unit and performs home visits, hospital visits, jail visits, and school visits as needed, monitor medications, keep accurate records and educate the family on all aspects of current HIV care and prevention method.Promotes new strategies aimed at reducing the occurrence of new diagnosis and initiatives that support viral suppression.Work collaboratively with DOH clinics, local HIV Clinics and hospitals to coordinate access to Test & Treat, nPEP and PrEP services to discordant couples and other related duties as assigned.Activities and DocumentationAttends conferences/educational programs and participates in local and regional patient care and prevention committees.Submits, statistical, and program reports. Maintains current knowledge base of HIV infection by attending/participating in designed conference calls, seminars and other educational programs.Provides referrals to providers as needed, i.e. HOPWA, counseling, home health, substance abuse programs, social and psychosocial services, physicians and specialty care, etc.Keeps accurate records and makes them available for periodic reviews. Prepares records, submits documents and reports as required. Ensures information about each linkage/re-engagement is accurately documented in program related database such as STARS, CAREWARE and the Linkage module.TeamworkCollaborates and coordinates with HIV testing, ARTAS Coordinators, and Disease Intervention Specialist (DIS) staff at County Health Departments (CHD), public and private medical care providers, HIV case managers, community-based organizations (CBO), State and County correctional staff, community health center, and other HIV testing sites to promote linkage to care and re-engagement.Liaises with all DOH in the area, CBOs, Hospitals, and all other external providers with the end goal to support immediate Linkage to care services and ongoing education through all available means.Attends and participates in general staff meetings and staff development, such as team/staff meetings and in-service/ continuing education.Performs related duties as necessary including public health services during a disaster.Maintains timely submission of EARs and timesheets.Performs other duties as assigned.Knowledge, skills and abilitiesKnowledge of principles, practices & proceduresKnowledge of HIV/AIDS confidentialityKnowledge of HIV/AIDS and basic epidemiologyKnowledge of methods of compiling, organizing and analyzing data for the purpose of linking patients and evaluatingSkill in operating a personal computer and software applicationsSkill in observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect effortsSkill in listening to what other people are saying and asking questions as appropriateAbility to adjust actions in relation to others’ actionsAbility to identify things that must be changed to achieve a goalAbility to plan, organize & coordinate work assignments and communicate effectively verbally and in writingAbility to establish & maintain effective working relationship with othersAbility to understand, interpret & apply applicable rules, regulations, policies & proceduresAbility to prioritize individual workloadAbility to frequently bend, kneel, reach, and sit or stand for long periods of timeAbility to lift and carry up to 50 pounds as neededAbility to frequently use telephone, computer, copier and smallLicensure/registration/certification requirements(If applicable, list the appropriate Florida Statute or federal regulation cite): NAOther job-related requirementsIncumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or cumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.Must be willing to undergo FIT testingSelected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10.This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential information. Background screening is a condition of employment.This position will abide by all state and federal laws, rules, andDOH policies and procedures.Working hours(A) Daily from 8:00 am to 5:00 pm (B) Total hours in workweek 40 + 40 (C) Explain any variation in work. Note: May be required to work additional hours as needed.Mission, Vision and ValuesMission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.Vision: To be the Healthiest State in the Nation.Values: Innovation, Collaboration, Accountability, Responsiveness, Excellence.Where You Will WorkFort MyersBenefitsThe Benefits of Working for the State of Florida include:Annual and Sick Leave benefits;Nine paid holidays and one Personal Holiday each year;State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;Retirement plan options, including employer contributions.Requirements and notices: This position requires a security background check and/or drug screening, participation in direct deposit, and completion of the Form I-9 with E-Verify. See the full notice in the job posting for details.Additional information: Veterans’ Preference applies. Location: FORT MYERS, FL 33916.For assistance, call the People First Service Center at (877) 562-7287, Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. #J-18808-Ljbffr

Created: 2025-09-29