Healthcare Customer Service Liaison

Job Role: As a customer service representative, you will be the face of our organization, interacting with people from all walks of life and providing innovative solutions to their inquiries. You will work in a collaborative environment, connecting with customers via phone/email/chat/social media to resolve their questions or concerns. This role requires excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences. Key responsibilities include:Responding to customer inquiries and resolving issues Escalating complex interactions when necessary Providing feedback on call quality Our ideal candidate will have a high school diploma or equivalent, a minimum of 6 months of customer service experience, and strong typing skills (at least 25 words per minute). They will also be comfortable using desktop computer systems and possess excellent organizational skills. In addition to a competitive salary and benefits package, we offer a dynamic work environment, opportunities for growth and development, and a commitment to diversity and inclusion. We are an equal opportunity employer and welcome applications from diverse candidates who share our passion for delivering exceptional customer experiences.

Created: 2025-09-29